Sommer's Buick GMC Subaru
Mequon, WI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The whole staff was very friendly and accomadating to my needs, the facility was very neat and clean as well. Even though the dealership is an hour and half away from my house, I would still recommend it to needs, the facility was very neat and clean as well. Even though the dealership is an hour and half away from my house, I would still recommend it to my family and friends! I was very pleased with my whole experience. More
horrible customer experience.. michelle, the finance manager, has been a nightmare to deal with.. shes super friendly until you decide you don't want the extended warranty she tried to sell us for $2500 manager, has been a nightmare to deal with.. shes super friendly until you decide you don't want the extended warranty she tried to sell us for $2500 more then what the car was.. we took the warranty initially, but then within 24 hours, we decided we would try our luck.. called, called, called, left a voicemail or two and finally a response from her.. she also happened to forget to have us sign a really important document and needed us to stop back in.. well we live over an hour and a half away so that wasn't going to happen.. over a week ago she said she would have the package shipped next day air.. called a couple times, left some more voice mails, no response.. finally talked to her a couple days ago, and said the package was shipped out friday, instead of monday, and that we should be getting it anytime.. well this was 2 days ago, called back and asked her to look up the tracking number.. after sounding like i was a complete inconvenience to her, she clicked the mouse a couple times and said "she couldn't find it" .. after she told me she shipped it out, now she is putting the blame on someone else.. she is horrible at her job! not only does she sound rude, forget us to sign important documents, and not return phone calls.. but she also screwed up our financing (the bank caught it thankfully!) so bad that we were going to finance the car for a couple thousand extra then what it should have been.. and when you are signing 50 sheets of paper, you kind of trust the person that they know what their doing.. ughhh... words can't describe how awful she has been.. also, wyn, the salesmen that helped me out.. yea, he never did a follow up call like ive seen from so many other users on here.. i was lucky enough to get a email that was automated through their system though.. i then wrote back with some issues with the car, never got a response.. idk if its just me, or the fact that i bought a honda instead of a subaru.. haha.. but ive had a very bad experience here.. i definitely wont be returning here for another car purchase.. More
Alex was such a professional. He made car buying actually pleasant. He's easy-going, knowledgeable and intuitive. I could not of been happier. I will be a repeat customer, thanks to him (and Chad actually pleasant. He's easy-going, knowledgeable and intuitive. I could not of been happier. I will be a repeat customer, thanks to him (and Chad, Finance Manager). Everyone I encountered was friendly and polite. You won't be disappointed. More
Josh was extremely helpful to my wife and I in purchasing our first car. He was very honest and knowledgeable with all of the vehicles and made our experience easy. We are glad to have worked with Josh and our first car. He was very honest and knowledgeable with all of the vehicles and made our experience easy. We are glad to have worked with Josh and recommend him and Sommer's to future GMC car buyers! More
Andrea answered the phone and was friendly and said all the things a customer wants to hear initially, eg. yes, we are interested in your trade, yes we can negotiate regarding the window sticker, yes I can the things a customer wants to hear initially, eg. yes, we are interested in your trade, yes we can negotiate regarding the window sticker, yes I can put you with a great salesperson. Upon meeting Josh, he was friendly and straight-forward with no stupid questions like "what do you want to pay?" He was forthcoming about his own preferences, eg. purchase vs lease, etc. when I asked. Brian Shanahan did a full disclosure lease plan with results exactly as I wanted and Keegan Rafferty in Finance explained everything very well and took time to answer questions even though his workday had ended halfway through our process. Great experience overall- very sincere, free of mumble-jumble that only distracts and doesn't give the customer time to think. I would recommend this sales team to anyone. More
I had a really great experience at the Sommer dealership. Adam was extremely knowledgable about the car and did not pressure me at all. I would recommend this dealership to friends or family. Adam was extremely knowledgable about the car and did not pressure me at all. I would recommend this dealership to friends or family. More
I just bought a car from Josh Conell at Sommers and it was a great car buying experience. Josh was extremely informative and seemed to know every feature on the car, which was very impressive. I had just was a great car buying experience. Josh was extremely informative and seemed to know every feature on the car, which was very impressive. I had just come from a different dealer, where the salesman was not nearly as up to date on the features of his vehicles. He followed up promptly and got me the car that I wanted at a fair price. He made my experience very enjoyable. I have been ranting about Sommers and his salesmanship ever since. More
Sommers Subaru has the best online sales department I have ever seen. Grant and Chad were able to handle basically the entire transaction through either email or phone and were super competitive with the have ever seen. Grant and Chad were able to handle basically the entire transaction through either email or phone and were super competitive with their pricing. I live about 2 hours away so it was important for me to find a dealership that I could trust and Sommers Subaru met all my expectations and then some. They had the car cleaned up and pulled inside for me when I got there and they had most of the paperwork ready so I was able to get in and out faster than I have ever bought a car. My only regret is that I live too far away to take it there for service because it is one of the nicest dealerships I have seen and it looks like thy have an amazing service department. I would highly recommend them to anyone who is looking for a new or used Subaru, Buick, or GMC. More
Buying a car at Sommer's Subaru was far less stressful Buying a car at Sommer's Subaru was far less stressful than I had imagined. My sales person Adam Driewer was friendly, gracious, and extremely know Buying a car at Sommer's Subaru was far less stressful than I had imagined. My sales person Adam Driewer was friendly, gracious, and extremely knowledgable about the Outbacks and Foresters that I was considering. I did not feel pressured to buy the cars, only educated to the features and differences between the two Subarus. I am now enjoying my first Subaru Outback and am recommending this dealersip and my sales person to anyone who needs a car. More
I came in to Sommers last week to begin looking for a new vehicle for my fiancée and I. Adam kindly greeted her and I at the front desk as soon as we walked in; he even held the door open for us (I was very vehicle for my fiancée and I. Adam kindly greeted her and I at the front desk as soon as we walked in; he even held the door open for us (I was very impressed.) We began discussing our needs and wants for the vehicle, however I explained to Adam that we were only LOOKING and had no intention of purchasing. I expected, at that point, for Adam to gradually lose interest in our business, but he never flinched or had a change in attitude. After explaining what was important to us and why, Adam suggested we look at the Subaru WRX. He mentioned that he drove a WRX so we immediately knew that we were going to be well informed on the vehicle. "Well informed" is a huge understatement. The quality and quantity of information Adam provided to Lindsay and I was ASTONISHING! I think at one point he rattled off the Pythagorean theorem (kidding, but he really was that thorough) Before we knew it, Adam had us sitting down with the business department working on a lease for a 2013 WRX. So much for "just looking!" The "'Rex" (as he calls it) was the 4th car I've purchased in my lifetime and I must say that shopping at Sommers, with Adam, was the easiest, non-stressful purchase of the four! Since my visit there in mid-January I have sent both my business partner and my mother to go see Adam at Sommers. He sold to both of them on their first visit, too! I cannot say enough good things about Adam. He was a great salesman and you can tell he's genuine! More