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Sommer's Buick GMC Subaru

Mequon, WI

4.8
1,256 Reviews
Sommer's Buick, GMC, Subaru and Pre-Owned Super Store has served tens of thousands satisfied customers over our 60 year period. We have become a top volume Subaru, Buick GMC and used car dealership because of the way we treat our customers. Making car buying an easy and fun experience is our goal. We are here to accommodate you. It should be a positive experience and you should feel like you received more than what you paid for.
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7211 W Mequon Rd

Mequon, WI

53092

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Showing 1,256 reviews

March 01, 2013

The whole staff was very friendly and accomadating to my needs, the facility was very neat and clean as well. Even though the dealership is an hour and half away from my house, I would still recommend it to More

by Sommers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stu Zak
February 27, 2013

horrible customer experience.. michelle, the finance manager, has been a nightmare to deal with.. shes super friendly until you decide you don't want the extended warranty she tried to sell us for $2500 More

by spencerjshimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
wyn and michelle (finance manager)
Mar 14, 2013 -

Sommer's Buick GMC Subaru responded

I worked with Spencer on this situation, he did update his review on another site which is posted below. I know we didn't meet the standards for effective communication and I apologized for this....we have not succeeded if we did not meet/exceed expectations of our customers. I'm glad we were able to clarify and resolve the other issues. We really appreciate the business and hope you enjoy the vehicle. Best, Grant Sommer Updated - 3/6/2013 i wrote a previous review on here about sommers auto.. since that point, i have gotten a call to get everything squared away.. while im still not blown away, and obviously i know they are responding the way they are because of my bad experience here and reviews i wrote online. They got me the tracking number for the package and it was sitting at my apartment complex for 2 days.. still got shipped out almost a week late, but i did at least get the package. and the financing department didn't screw up, it was lack of communication that caused that, so that is no longer a concern. while im rating it 2 stars better then before, because they have tried reaching out to me and they did sound sincerely apologetic. not sure i will be back here, but glad they have a management team that cares about the customers and their experience.

February 26, 2013

Alex was such a professional. He made car buying actually pleasant. He's easy-going, knowledgeable and intuitive. I could not of been happier. I will be a repeat customer, thanks to him (and Chad More

by KimDonner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 21, 2013

Josh was extremely helpful to my wife and I in purchasing our first car. He was very honest and knowledgeable with all of the vehicles and made our experience easy. We are glad to have worked with Josh and More

by ajax12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Prununske
February 19, 2013

Andrea answered the phone and was friendly and said all the things a customer wants to hear initially, eg. yes, we are interested in your trade, yes we can negotiate regarding the window sticker, yes I can More

by ednamae3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Nelson
February 06, 2013

I had a really great experience at the Sommer dealership. Adam was extremely knowledgable about the car and did not pressure me at all. I would recommend this dealership to friends or family. More

by KristinaSchaldach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 05, 2013

I just bought a car from Josh Conell at Sommers and it was a great car buying experience. Josh was extremely informative and seemed to know every feature on the car, which was very impressive. I had just More

by Kp33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pelkey
February 04, 2013

Sommers Subaru has the best online sales department I have ever seen. Grant and Chad were able to handle basically the entire transaction through either email or phone and were super competitive with the More

by WRX Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant, Chad
February 01, 2013

Buying a car at Sommer's Subaru was far less stressful Buying a car at Sommer's Subaru was far less stressful than I had imagined. My sales person Adam Driewer was friendly, gracious, and extremely know More

by JoPie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Drewer
January 30, 2013

I came in to Sommers last week to begin looking for a new vehicle for my fiancée and I. Adam kindly greeted her and I at the front desk as soon as we walked in; he even held the door open for us (I was very More

by JSauce10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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