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Soerens Ford - Service Center

Brookfield, WI

4.7
599 Reviews

599 Reviews of Soerens Ford - Service Center

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February 04, 2025

Service manager doesn’t understand the repair work and didn’t properly set my expectations. More

by tom.wojcinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
February 03, 2025

We made an appointment to address several issues and they were not all resolved. There were no words resembling “I’m sorry” or “let’s get the vehicle back in so can meet your needs” More

by tjpeterson2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
January 31, 2025

I use to love this dealership now you guys suck no coupons and too expensive. More

by Thomas.roby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
January 31, 2025

Very good experience with service today. Fast and efficient and a comfortable waiting area. Thank you More

by jp.hoban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The dealership always does a great job ion working on our fleet vehicles. Very timely on the repairs and on cost. More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
January 30, 2025

Everything ran very smoothly with this service from pick up to work done to the return of the vehicle. I couldn’t have been more pleased. More

by dale39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
January 30, 2025

Always great service. I referred people there. It has need to purchase another vehicle , Sorensen will be my first choice More

by Laverned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler , Audra Hanson
January 30, 2025

Great service, nice people. Very convenient and the dropping off of her vehicle when done is so nice! Will not take my truck anywhere else! More

by briansdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
January 30, 2025

Started work on time , did what I wanted and completed in a very timely manner! More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Service department, especially Tyler, is always helpful and gets me in as soon as possible. More

by lhitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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