Soerens Ford - Service Center

Quick check in, quick check out. Linden answered all my questions without judgment and even went above and found reward points I could use for money off my service. I definitely will Linden answered all my questions without judgment and even went above and found reward points I could use for money off my service. I definitely will go back. More

Sorens Ford did everything they said they would. They were on time and very courteous. I will use the auto pickup service for my next service appointment. Great Job Sorens They were on time and very courteous. I will use the auto pickup service for my next service appointment. Great Job Sorens More

Besides being late, the technician showed up and did the work in about 30 minutes. Tm work in about 30 minutes. Tm More

Audra did an excellent job she is an asset to the company in general and dealership specifically in general and dealership specifically More

The service department is outstanding. The waiting room is very comfortable. My car is always serviced and completed as promised. I love that they wash it for me before returning it. There The waiting room is very comfortable. My car is always serviced and completed as promised. I love that they wash it for me before returning it. There is a FORD dealer closer to me but I will always go to Soerens. More

Audra was terrific to work with. She went above and beyond to help make sure my truck was taken care of and that the work was done correctly and quickly. Thanks Audra, and thank you She went above and beyond to help make sure my truck was taken care of and that the work was done correctly and quickly. Thanks Audra, and thank you Soren’s! More

Good information. frendy.on time with appointment..very clean building. Took care of my truck like it was there's frendy.on time with appointment..very clean building. Took care of my truck like it was there's More

Very dissatisfied with no response when phone calls to them are not returned to schedule service. Once, I can understand that maybe the service manager is too busy and I call them the next day and finally them are not returned to schedule service. Once, I can understand that maybe the service manager is too busy and I call them the next day and finally get to the car serviced. But for another issue when I called and left a detailed message to a different service department scheduler within a month and no call back is inexcusable. And this is for a used Ford vehicle under warranty that I recently bought from them. Should be called "poor service department". More

Great idea to text when I arrive at the service area. I didn’t have to wait long for a service rep to assist me. They identified the problem quickly and were able to resolve the issue in less than an h I didn’t have to wait long for a service rep to assist me. They identified the problem quickly and were able to resolve the issue in less than an hour. More

Entry into service area was quick and easy. Staff was very polite, personable and easy to talk to. Staff was very polite, personable and easy to talk to. More