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Soerens Ford - Service Center

Brookfield, WI

4.7
545 Reviews

545 Reviews of Soerens Ford - Service Center

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April 26, 2024

We have been doing business with Soerens Ford for over 20 years. We have always received quality service in all departments. More

by jsteffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ridder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh, Tyler Garfield
April 26, 2024

The service compared to uptown motors was not even comparable. The customer In the opportunity for a concierge pick up basically just sold me on who I wanna work with going forward More

by Kpmcwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Sodemann, Tyler Garfield
April 25, 2024

Bought a brand new escape so I wouldn't have to deal with any issues and have had nothing but issues. It's been in the shop twice now with no resolve. I hate this car! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Kraut
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Soerens Ford responded

I am so sorry you are having a bad experience with your new Escape. I would like to talk with you about your experience. Please call the store and ask for June, the General Manager.

April 24, 2024

Great work as always. I am very happy with the service and support you provide. More

by cjl.451911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Apr 25, 2024 -

Soerens Ford responded

Thank you so much for the positive review. We appreciate your business.

April 22, 2024

Very nice and professional people. Tyler has always gone above and beyond when taking care of the servicing my vehicle. More

by gcrowley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Apr 22, 2024 -

Soerens Ford responded

Thank you so much for the positive review and your continued business. We appreciate you.

April 20, 2024

Getting an appointment was easy. They took a while to figure out the problem with the transmission but, they were through and found the problems with it . More

by Fozzy Bear
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Sodemann, Tyler Garfield
Apr 25, 2024 -

Soerens Ford responded

Thank you for the wonderful review. We work very hard to try and provide a positive experience. Thank you for the business.

April 19, 2024

Love my truck and I take care of it with the help of the Sorens service team. I am fortunate enough to have 234k miles on it and going strong! More

by Jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Sodemann, Tyler Garfield
April 19, 2024

Very good service. Prompt. Was able to get in for the oil change and tire rotation within 2 days as opposed to another dealer who could squeeze me in ar the end of May More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Apr 25, 2024 -

Soerens Ford responded

Thank you so much for the positive review. We are happy to hear of your experience. Thank you for the business.

April 18, 2024

Easy to do business with, extremely cooperative and great with proactively communicating throughout the process. More

by sandersdapj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sawejka, Mike Walsh, Tyler Garfield
Apr 18, 2024 -

Soerens Ford responded

Thank you so much for your positive review. We appreciate your business.

April 16, 2024

Easy to communicate with, nice waiting area with a beverage bar, quality work. Convenient shuttle service when a nail was found in the tire and I had to leave the car at the dealership. More

by jklmedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sawejka
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