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Soerens Ford - Service Center

Brookfield, WI

4.7
545 Reviews
Call Service Center (262) 781-9800

545 Reviews of Soerens Ford - Service Center

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May 16, 2024

I had a number of recalls that needed to be taken care of. Soerens treated me like a paying customer and even gave me a ride to work and delivered my car when it was finished! I couldn’t be happier that I More

by peter90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Luling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
Other Employees : Michael Randazzo
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May 30, 2024 -

Soerens Ford responded

Thank you for the awesome review!

May 16, 2024

Great dealership and will come back again. Thank you to all who made this happen. More

by jason.miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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May 15, 2024

They took care of the problem and kept in touch. They offered to deliver the car which was very helpful. More

by rgwagner888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
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May 15, 2024 -

Soerens Ford responded

Thank you for your wonderful five-star review! We appreciate your business and can't wait to serve you again.

May 14, 2024

Tyler happily accommodated my emergency request on a Saturday for a thorough auto inspection and wheel repair. He has been a good service coordinator for years for our cars. The “go-to” guy for us! More

by hopcon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
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May 15, 2024 -

Soerens Ford responded

Thank you for your five-star review! We appreciate you!

May 13, 2024

Their service is always good. It's fast, the car's clean and I know it's fixed correctly More

by sanorjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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May 15, 2024 -

Soerens Ford responded

Thank you for your five-star review! We look forward to seeing you again!

May 13, 2024

Tyler has always been the most professional and nice person in the service department. I trust his advice. More

by rsschaefer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Report | Print
May 15, 2024 -

Soerens Ford responded

Thank you! We are happy you can come somewhere you trust! We look forward to seeing you again!

May 12, 2024

Tyler was helpful and kept In communication throughout the process. I would recommend Brookfield Ford Sorensen More

by wildekara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Report | Print
May 15, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and look forward to you coming again.

May 08, 2024

Friendly and on time went smoothly did a great job on my F150 thanks to all More

by jefkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Sodemann
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May 15, 2024 -

Soerens Ford responded

Thank you!!!!!!!!!

May 08, 2024

Tyler will take care of you. He has been answering my worrisome questions for the last 5 years. The mechanics at Soren’s do a great job. And they don’t right the first time More

by tjaremko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet, , Tyler Garfield
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May 06, 2024

Outstanding customer service. Very professional and friendly staff. Tyler Garfield is always a pleasure to work with whenever bringing my vehicle in for routine maintenance or ser More

by stjdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Report | Print
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