Soerens Ford - Service Center

Excellent people at this dealership! Very accommodating and willing to go to great lengths to insure we got immediate service on a Saturday morning in an heavy duty Class C motorhome wit Very accommodating and willing to go to great lengths to insure we got immediate service on a Saturday morning in an heavy duty Class C motorhome with an engine problem. They were friendly and concerned for our welfare. They worked with our warranty company and got us in and out in less than a couple hours. Amazing. We absolutely recommend this dealership to everyone. More

Since I live just a mile north of Soerens, such proximity affords rapid shuttling between us. However, they did not recalibrate the tire pressure sensor, rendering tire readings 6 pounds difference. Thus affords rapid shuttling between us. However, they did not recalibrate the tire pressure sensor, rendering tire readings 6 pounds difference. Thus I can't be sure what the true readings! I had AAA road service come to me and inflate each tire to 37 pounds--BEFORE the Soerens guy came out. More

Tyler is the reason I go to Soerens Ford for service! A couple of weeks ago I brought my car in for a grease and oil change. At that time I was told I needed new brakes and the rear driver's side b A couple of weeks ago I brought my car in for a grease and oil change. At that time I was told I needed new brakes and the rear driver's side brake was worn more than the others and needed to bring it back to be checked for potential caliper issue as well as brake replacement. I called Tyler and made the appointment to have my brakes replaced and checked for the uneven wearing. Fortunately for me, whomever reviewed my car two weeks ago was wrong and there was no issue with my brakes! However, it wasted the technician's valuable time. Tyler was extremely kind as always and didn't charge me for the time to check my car. His integrity and always having the customer's best interest in mind is why I go to Soerens Ford. Thank you Tyler for all you do and making sure we have the best service possible. I greatly appreciate all you do! Karen More

This is our second purchase from Soerens Ford in Brookfield. Just as before, the process was nearly effortless. This time, it was even more so because we had our new Maverick Hybrid truck delivered Brookfield. Just as before, the process was nearly effortless. This time, it was even more so because we had our new Maverick Hybrid truck delivered to our home. Although we had to order our waitlisted vehicle through the factory, it was well worth the wait. More