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Soerens Ford - Service Center

Brookfield, WI

4.7
545 Reviews

545 Reviews of Soerens Ford - Service Center

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August 19, 2024

I am very satisfied with the service that was provided to me. The technicians were able to complete and repair my issues in a timely manner. More

by smithq26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Got the appoitment when I needed it, they were helpful and responsive to my questions. More

by Paul.ladson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I have found Tyler Garfield very knowledgeable, helpful, and professional. I am very impressed with the service department. It is quick neat, and very competent . More

by cphibs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra is very knowledgeable and helpful. It was a pleasure making service arrangements with her., Tyler Garfield
August 19, 2024

Friendly staff, facility is clean, service was prompt and thorough. Vehicle was ready when promised More

by Dwayne R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Audra was able to schedule me pretty much last minute. I waited and she kept me in the loop the whole time. I am In the automotive repair business, came to Soerens for a recall. I know what techs and serv More

by ChrisA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Affordable, accommodating, reliable, on time, friendly, knowledgeable, clean, and trustworthy. I highly recommend this dealer. More

by feimermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schultz , Tyler Garfield
August 15, 2024

She was great. Everything was perfect as usual. In and out in a very quick time. More

by kadjeff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Attentive to my needs and very helpful when I have questions about my vehicle. Everyone has a good, friendly attitude. More

by kmatting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Excellent service , had stopped at another Ford dealership and was told it would cost $180 dollars to check a computer upgrade More

by carolkasten0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos-technician
Aug 14, 2024 -

Soerens Ford responded

Thank you so much for the wonderful review! We appreciate your business!

August 14, 2024

My 3rd Ford Explorer. Soerens always has very competent service writers who can analyze problems quickly and an excellent service staff. The new valet service was an unexp More

by dickdressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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