Soerens Ford - Service Center

Prompt, curteous, and they even threw in a free car wash when I had done was an oil change. when I had done was an oil change. More

Friendly, very helpful and courteous . I am thankful that the dealership was able to do our vehicle right away. I am thankful that the dealership was able to do our vehicle right away. More

Very good service. Kyle Garfield was very helpful, professional, courteous. I used the car delivery service for the first time., Kyle Garfield was very helpful, professional, courteous. I used the car delivery service for the first time., More

Felt rushed and like I was a bother being there. I had an appointment as well. Guess I will go get car service elsewhere I had an appointment as well. Guess I will go get car service elsewhere More

Soerens Ford was professional, communicated well and completed the work in a professional and timely way. I will definitely continue to use Soerens Ford for service and hopefully to get a new truck/car completed the work in a professional and timely way. I will definitely continue to use Soerens Ford for service and hopefully to get a new truck/car in the near future. More

Service was professional and timely with an accurate evaluation, explanation and estimate of services needed. evaluation, explanation and estimate of services needed. More

Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More

Audra was a real professional. Your customers always want truthfulness and realistic estimates. Thank you. Your customers always want truthfulness and realistic estimates. Thank you. More

Great place to do business. The service work was done quickly and correctly. I’ll be back again. The service work was done quickly and correctly. I’ll be back again. More