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Soerens Ford - Service Center

Brookfield, WI

4.7
602 Reviews

602 Reviews of Soerens Ford - Service Center

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October 07, 2024

Our 11 year old Ford Escape drives like new after our new tires, brakes, and alignment from Soerens. We are thrilled! More

by kchack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Oct 08, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and hope you'll return for all of your maintenance needs.

October 07, 2024

Audra was very friendly and knowledgeable about what our problems were. She called when the car was ready for pickup and explained all the charges. Very nice experience. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Audra Hanson
Oct 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate your business.

October 07, 2024

I like Tyler in service and John Shultz in sales and you are close to our house. More

by Jim Krause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Oct 08, 2024 -

Soerens Ford responded

Thank you for the wonderful review! We appreciate you!

October 04, 2024

Always clean. Staff appear to be friendly. Wait time was longer than usual for an oil change. More

by hynsshrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Welcoming and efficient. Audra was super friendly, organized, and knowledgeable. Work was done faster than expectes More

by ambietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
October 03, 2024

My female service rep was very good . I would recommned her to anyone. She was patient and king. She was very welcoming. More

by sgthebodysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
October 02, 2024

The people at the dealership were very nice. I had a shuttle take me to and from work. The work was completed in a timely manner. I will definitely come back to this dealership. More

by Jessica K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
October 02, 2024

They are good about getting our car in for service in a reasonable time frame. They have courtesy shuttle pick up or back home. Friendly. More

by juphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
September 30, 2024

Had vehicle all day and it was the same when I picked it up, no explanation and no calls. When I called they said they did not experience the problem all day and yet when I got there to pick it problem as More

by Bpyelmene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
September 30, 2024

The workmanship was up standing. Every one was very nice .and the price was good More

by erlide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield, Audra Hanson, Michael Randazzo
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