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Soerens Ford - Service Center

Brookfield, WI

4.7
543 Reviews

543 Reviews of Soerens Ford - Service Center

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September 25, 2024

He has always solved my problems with my old Ford Ranger . Thanks again for helping me out for the past five years Tyler and Soerens Ford. More

by sirlanceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
September 25, 2024

Quick and easy to set up appointment. Great communication and customer service. I would highly recommend Soerens Ford. More

by danaj0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield, Michael Randazzo
Sep 27, 2024 -

Soerens Ford responded

Thank you so much for the five-star review! We are appreciative of your business and hope to see you again soon!

September 24, 2024

Soerens always takes care of our vehicles. They are always done timely and right. Great customer service. More

by Shelby Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
Sep 27, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and look forward to working with you again.

September 24, 2024

Staff was extremely courteous and service was quick! I would definitely recommended going there for your automotive service needs More

by mrepka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Soerens Ford responded

Thank you for the five-star review! We appreciate your business and hope to see you on your next visit.

September 24, 2024

Service Mechanic did a poor job initially securing the loose underbody panel. I did appreciate that the car went back to Soerens and issue was resolved. More

by wvfitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
Sep 27, 2024 -

Soerens Ford responded

I am so sorry this was your experience with our dealership! Thank you for giving us the opportunity to make it right.

September 24, 2024

Prompt, curteous, and they even threw in a free car wash when I had done was an oil change. More

by dguast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Friendly, very helpful and courteous . I am thankful that the dealership was able to do our vehicle right away. More

by jhenning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Very good service. Kyle Garfield was very helpful, professional, courteous. I used the car delivery service for the first time., More

by dgkrueg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
September 21, 2024

At Soerens Ford we were always greeted with a smile and we appreciated the shuttle service More

by THADLOCKE4499
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
September 20, 2024

Felt rushed and like I was a bother being there. I had an appointment as well. Guess I will go get car service elsewhere More

by patrickmmulvaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
2.0
This rating includes all reviews, with more weight given to recent reviews.
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