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Soerens Ford - Service Center

Brookfield, WI

4.7
548 Reviews

548 Reviews of Soerens Ford - Service Center

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February 14, 2025

Went to Soerens after dealer I bought truck from didn’t respond to two requests for service. Service personnel and communication were excellent. Only thing…most I ever paid for an oil change. More

by lamersbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Longtime customer, they do a good job, u fortunately got bad news on my Escape. Very disappointed in Ford More

by lc3sny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

The change in customer service is definitely noticeable. We love the pick up service. Less stress. More

by jeff@itrincwi.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Very courteous and helpful. Reasonable pricing. Would strongly recommend Soerens Ford and have done so in the past. More

by valheehee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Soerens has a very helpful and accomodafing staff. They are very flexible to schedule appointments same day. More

by mtsauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Luling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Very friendly/helpful getting my vehicles serviced within a timely manner & with professionalism. Been bringing my vehicles in for 7 years now. Keep up the good work! More

by MattB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Service manager doesn’t understand the repair work and didn’t properly set my expectations. More

by tom.wojcinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

We made an appointment to address several issues and they were not all resolved. There were no words resembling “I’m sorry” or “let’s get the vehicle back in so can meet your needs” More

by tjpeterson2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I use to love this dealership now you guys suck no coupons and too expensive. More

by Thomas.roby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
January 31, 2025

Very good experience with service today. Fast and efficient and a comfortable waiting area. Thank you More

by jp.hoban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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