706 Reviews of Soerens Ford - Service Center
I bought my truck and have had it serviced at Soerens with fantastic service since. Owner Stephanie Soerens has been very helpful in setting me up with excellent sales staff. Overall, it’s been a terrifi with fantastic service since. Owner Stephanie Soerens has been very helpful in setting me up with excellent sales staff. Overall, it’s been a terrific purchase as well as service department work. I recommend Soerens Ford to anyone looking to buy a vehicle. Keep up the great work! More
The service advisors are good and keep you up to date. But the techs constantly screw up. Fuel filter housing was cracked after they changed the fuel filters and they blamed it on a part failure. Electri But the techs constantly screw up. Fuel filter housing was cracked after they changed the fuel filters and they blamed it on a part failure. Electrical issues were blamed on my accessories. They had the truck for almost a month and wouldn’t provide a loaner car. Eventually they found the issue and it was clearly not my accessories. Streerjng wheel got all scuffed up On one occasion causing it to need to be replaced. More
I have had very good experiences with Soerens Ford and would definitely recommend them to anyone looking to buy a new or used vehicle! would definitely recommend them to anyone looking to buy a new or used vehicle! More
I’ve been taking my Mustang to Soren’s for years. They always do an excellent job. They always do an excellent job. More
I always have my car serviced at Sorens Ford. I get excellent service. During this visit, I was informed that my cabin filter needed to be changed at 20k miles, there is no record of this being d I get excellent service. During this visit, I was informed that my cabin filter needed to be changed at 20k miles, there is no record of this being done. I was surprised to learn that this fell through the cracks and I was not informed. More
Had issues with communication. Mostly with the automated phone messages. This delayed messages about service needs being forwarded to the correct person, and messages to us -regard Mostly with the automated phone messages. This delayed messages about service needs being forwarded to the correct person, and messages to us -regarding valet pick up and service appointment- not being received. More
The staff was friendly and accommodating from the time we first looked at the truck until we purchased it. The sales team took care of a mechanical issue immediately when I brought in the truck a few days af first looked at the truck until we purchased it. The sales team took care of a mechanical issue immediately when I brought in the truck a few days after the purchase. Throughout the process our sales person followed up with us several times to make sure everything was good with the truck. More
I have always had a great experience when I needed service. I will continue to come back for my services needs. service. I will continue to come back for my services needs. More
Great experience. They came and picked up my car and brought it back. Called with updates. Very pleased with results They came and picked up my car and brought it back. Called with updates. Very pleased with results More
Beautiful, detail oriented work from the body repair shop. Worked well with the insurance companies. shop. Worked well with the insurance companies. More