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Soerens Ford - Service Center

Brookfield, WI

4.7
706 Reviews

706 Reviews of Soerens Ford - Service Center

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August 25, 2025

I bought my truck and have had it serviced at Soerens with fantastic service since. Owner Stephanie Soerens has been very helpful in setting me up with excellent sales staff. Overall, it’s been a terrifi More

by wolfeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Luling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

The service advisors are good and keep you up to date. But the techs constantly screw up. Fuel filter housing was cracked after they changed the fuel filters and they blamed it on a part failure. Electri More

by Vnatalizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer and Katie are who I worked with. Spencer was fantastic and very communicative
August 23, 2025

I have had very good experiences with Soerens Ford and would definitely recommend them to anyone looking to buy a new or used vehicle! More

by jmbuening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Borkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

I’ve been taking my Mustang to Soren’s for years. They always do an excellent job. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

I always have my car serviced at Sorens Ford. I get excellent service. During this visit, I was informed that my cabin filter needed to be changed at 20k miles, there is no record of this being d More

by patricegilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Had issues with communication. Mostly with the automated phone messages. This delayed messages about service needs being forwarded to the correct person, and messages to us -regard More

by NeighborGirl
Recommend Dealer
Yes
Employees Worked With
Rosemarie and Landon (?)
August 21, 2025

The staff was friendly and accommodating from the time we first looked at the truck until we purchased it. The sales team took care of a mechanical issue immediately when I brought in the truck a few days af More

by Myitbos
Recommend Dealer
Yes
Employees Worked With
Mark Borkowski
August 18, 2025

I have always had a great experience when I needed service. I will continue to come back for my services needs. More

by Laverne Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Great experience. They came and picked up my car and brought it back. Called with updates. Very pleased with results More

by PEPLAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Beautiful, detail oriented work from the body repair shop. Worked well with the insurance companies. More

by Joshandmeredithsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Henzig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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