
Soerens Ford
Brookfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Ladies this dealership is for you! I truly recommend this dealership. There is no pressure whatsoever. Everyone wants to help! Quick, precise service and now a car wash too! Their awes I truly recommend this dealership. There is no pressure whatsoever. Everyone wants to help! Quick, precise service and now a car wash too! Their awesome! More
It was a great experience for both cars June and Sept. I just wrote a long review to Ford not realizing these were two different reviews. I assume you will see that. Your showroom is great. Staff are excep I just wrote a long review to Ford not realizing these were two different reviews. I assume you will see that. Your showroom is great. Staff are exceptional. Very helpful, knowledgeable and friendly. It is obvious they all get along well and this creates a good atmosphere. I purchased two cars just a few months apart. Came back because of super experience the first time when I bought a 2016 Mustang convertible(13,000 miles). Needed a winter car so my first experience in June brought me back in September. From start to finish the second experience was just as enjoyable and positive. You can be very proud of your team and their dedication to Soerens and Ford. More
My experience at Sorens Great place. Have been dealing there for over 20 years. I've purchased 5 vehicles through them. John in the sales department has sold me all my vehicl Great place. Have been dealing there for over 20 years. I've purchased 5 vehicles through them. John in the sales department has sold me all my vehicles in the last 20 years More
I received exactly what I wanted. Peter Kraut was very low pressure. He found me exactly what I wanted very quickly.. My entire experience was hassle free. I would recommend my frie Peter Kraut was very low pressure. He found me exactly what I wanted very quickly.. My entire experience was hassle free. I would recommend my friends and family to call him. I am really enjoying my Ford Escape. More
Ford recall .i went to Sorrens because they were the closest Ford dealer/service center to my home. I had purchased the vehicle from Carnax. Ford issued a recal .i went to Sorrens because they were the closest Ford dealer/service center to my home. I had purchased the vehicle from Carnax. Ford issued a recall so I needed it fixed. The Soerens facility was very bright and clean. More
Great buying experienc This car experience was so different from the past. I identified the car i wanted, received 0% finance and had the car on the way to the dealer withi This car experience was so different from the past. I identified the car i wanted, received 0% finance and had the car on the way to the dealer within the hour. I was in and out and back to work in no time. Pete patiently showed me everything on my new car and welcomed me back any time I had questions. Pete was great to work with. I was able to go test drive several cars without pressure to purchase a car at that time. That allowed me to fully think through my purchase. Pete patiently waiting (with no pressure) until I was ready to purchase a car. in 10 years I'll be back for another Ford car from Soerens Ford. More
Good service I needed a battery replaced and other places wouldn't even attempt to replace it. Your service tech finished the job in 30 minutes. Nice waiting area I needed a battery replaced and other places wouldn't even attempt to replace it. Your service tech finished the job in 30 minutes. Nice waiting area too. More
Regular Maintanence. I was early for my appointment and they got me in, took care of everything and got me out ahead of time. As always great job. I was early for my appointment and they got me in, took care of everything and got me out ahead of time. As always great job. More
Getting a truck in short time Tina and Adam worked on getting a vehicle that I had wanted. I had wanted the race red truck on the lot, but an alternate was found. Ella and Mark e Tina and Adam worked on getting a vehicle that I had wanted. I had wanted the race red truck on the lot, but an alternate was found. Ella and Mark explained things fully each from their own perspective. I think the personnel did a great job. I think a weakness exists with the service department such that if someone wants to modify or upgrade a truck, the knowledge base to do that is not there. I don't think this a dealership issue, but a Ford issue that the headquarters must address. Training must be provided to make modifications to the vehicle if the customer wants that to happen. People from the assembly line should train service techs how to do that. Soerens did a great job. More
Great place to look at vehicles and test drive. Staff very friendly, knowledgeable and accommodating. Little to no sales pressure. Todd was very willing to make to look at vehicles and test drive. Staff very friendly, knowledgeable and accommodating. Little to no sales pressure. Todd was very willing to make buying my new truck a good experience. Thanks! More