Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center

My last visit concerned me. The staff were friendly and completed my oil change in a timely manner. However, the vehicle checkup was not done until i ask for it. A staff serviceman got a blink form and mov completed my oil change in a timely manner. However, the vehicle checkup was not done until i ask for it. A staff serviceman got a blink form and move over to a corner and started to complete it, marking everything ok. That made me believe nothing on my car was checked. I asked why the checkup form was completed and was told everything was well maintained. However, during the last year with Covid 19 even my oil changes were delayed. The vehicle checkup is important to me. It helps to identify possible up coming problems with my vehicle. More

This place is a joke my vehicle was there two days for a simple recall no loaners no rentals two days later they never look at my vehicle they told me the mechanic was finishing a bigger job the next day di simple recall no loaners no rentals two days later they never look at my vehicle they told me the mechanic was finishing a bigger job the next day didn’t come to work very unprofessional and misleading with the information More

Service department has been poor since mark combs left the new manger always give me negative feedback about warranty issues service advisor rick great manger not will start going to a different dealershi the new manger always give me negative feedback about warranty issues service advisor rick great manger not will start going to a different dealership for service More

Service department does an excellent job taking care of my needs and Kevin is fast and friendly! Thank you so much I will always bring my chrysler here for repairs. One recommendation would be to use the my needs and Kevin is fast and friendly! Thank you so much I will always bring my chrysler here for repairs. One recommendation would be to use the paper floor protectors my mat got pretty dirty had it been a newer car I would have been unhappy about that. Otherwise good prices and reasonable time for repairs. More

I happy I chose this dealership. Adriana in the service department was very helpful, friendly and welcoming. Her customer service made me feel like they appreciated my business. department was very helpful, friendly and welcoming. Her customer service made me feel like they appreciated my business. More

The dealership kept me informed regarding the transmission in my Dodge vehicle it was a problem it took a little longer than to be expected because the tech got sick and we had to wait an extra w transmission in my Dodge vehicle it was a problem it took a little longer than to be expected because the tech got sick and we had to wait an extra week but all in all they did a good job More

I was able to get my vehicle in early in the morning the agents were polite helpful. When we realize there wasn't anything wrong with my vehicle my charge was very acceptable. agents were polite helpful. When we realize there wasn't anything wrong with my vehicle my charge was very acceptable. More

Went in for an oil change, and to have a rear taillight repaired. Finished my truck about an hour later. I paid, and got my keys. I noticed my oil filter was not changed, and vehicle was not lubricated. repaired. Finished my truck about an hour later. I paid, and got my keys. I noticed my oil filter was not changed, and vehicle was not lubricated. I paid for a complete service, and only got just a fluid (no filter change). Now I have to wonder about previous oil changes, and my other vehicle. I have a 2012 dodge Ram as well. I will not be returning! More

Was very helpful explained everything that needed to be done. They worked fast for the 2 things that was done I was able to wait for my vehicle. done. They worked fast for the 2 things that was done I was able to wait for my vehicle. More

MARK, KEVIN, and RICK deserve much to be recognized for their customer service. These young Snethkamp men have been wonderful in assisting with my vehicle! their customer service. These young Snethkamp men have been wonderful in assisting with my vehicle! More