Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Redford, MI
166 Reviews of Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Chris was my representative, he was very attentive and gave me updates on my vehicle repair. He made sure that everything was taken care of. Very good service, gave me updates on my vehicle repair. He made sure that everything was taken care of. Very good service, More
Mark the sales agent is great. Whatever you do, stay away from Chris in the service department, 0 customer service skills and does not care about your safety. Whatever you do, stay away from Chris in the service department, 0 customer service skills and does not care about your safety. More
They are very efficient and informative. They are courteous and professional. Their follow up is unbeatable! They also are the only one out of two other dealerships that fixed the problem!!! They are courteous and professional. Their follow up is unbeatable! They also are the only one out of two other dealerships that fixed the problem!!! More
Worst experience I’ve ever had. I will never purchase or service a vehicle there again. The communication between staff and customer was horrible. It was so bad in my opinion that I I will never purchase or service a vehicle there again. The communication between staff and customer was horrible. It was so bad in my opinion that I will not only never go there again, I also will never purchase another Stellantis product. This is not the only dealership I’ve had problems with. This is the second horrific experience I’ve had with a Stellantis dealership in the past 6 months. The service departments are terrible. If you want to maintain a strong customer base then you need to fix your service departments. They seem uncaring and in welcoming. More
Brought my car in for service, it had several problems and they fixed it all within a timely fashion. Happy to have my car back again in great shape! and they fixed it all within a timely fashion. Happy to have my car back again in great shape! More