Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Redford, MI
167 Reviews of Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Screw in tire and recall I was able to get a screw out of my tire and my recall done all in less than an hour. Everyone was extremely professional and nice , I would highly re I was able to get a screw out of my tire and my recall done all in less than an hour. Everyone was extremely professional and nice , I would highly recommend this place. A big shout out and thank you to Kevin! More
Great experience Always fast friendly accurate service. When I go, I know I will be taken care of quickly. They treat my Jeep like it was theirs. Always fast friendly accurate service. When I go, I know I will be taken care of quickly. They treat my Jeep like it was theirs. More
Review Everyone was nice except Nancy. On 2 separate occasions she acted like i was bothering her when i had questions and needed assistance . The guy who wr Everyone was nice except Nancy. On 2 separate occasions she acted like i was bothering her when i had questions and needed assistance . The guy who wrote up my service was really nice More
Quick service oil change Great experience and fast service as usual. Cody the service manager was very helpful and even let me know about a promotion going on that I was not a Great experience and fast service as usual. Cody the service manager was very helpful and even let me know about a promotion going on that I was not aware of. Please with the service and the time frame in which work was completed. More
oil change Cody, the service manager gave me a very hard time . Made my experience horrible. Did a oil change on my vehicle without my permission just so I would Cody, the service manager gave me a very hard time . Made my experience horrible. Did a oil change on my vehicle without my permission just so I wouldn’t have a choice but to pay for it . DO NOT GO HERE. More
Compass service Mike was my service advisor. He was so professional and accommodating. He made my service experience relaxing. He provided me with a no hassle rental Mike was my service advisor. He was so professional and accommodating. He made my service experience relaxing. He provided me with a no hassle rental because they had to keep my vehicle. He called me promptly when my vehicle was ready. More
Nightmare Experience 2015 JK got damaged in a bad accident. Took it to this dealership and they took about 3 times as long as they said they would. Go to pick it up and th 2015 JK got damaged in a bad accident. Took it to this dealership and they took about 3 times as long as they said they would. Go to pick it up and the fenders and rocker panels weren't even tightened down. They tighten that up, and after 1 day of driving we notice it wobbles and squeaks and rides horribly. Oh, and the roof got smashed up in the accident and they stored it outside without a tarp, so it was mildewy and gross when they returned it. And the door doesn't close right. So I bring it back and say it wobbles and squeaks, etc. They replace a control arm and give it back. It's still really screwed up so I take it to a shop, they immediately tell me the axle shaft is bent to ****. And they told me the door wasn't even tightened at all, and that's why it wouldn't close properly or stay closed. I wouldn't let this dealership fix my bicycle wheel if my life depended on it. More
Experience was awesome and very professional They had really great EXCELLENT customer service. Kevin was really nice informational made sure I didn’t occur any charges he d en covered my rental c They had really great EXCELLENT customer service. Kevin was really nice informational made sure I didn’t occur any charges he d en covered my rental costs while they worked on my truck! The service was extremely fast! The employees at this particular dealership were real professional and nice the service workers make sure they cover your car floor and seat before entering your vehicle. I must say my experience here was awesome! I’ll be back!! More
Wheel Lock missing Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they sugges Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they suggested to buy a new set for $50.00. This is a bad experience and a terrible response from them. I expect better customer service since we purchased the Jeep from them and leased a Ram truck, it's a shame for such a small price to lose a loyal customer! Very disappointed with their attitude in resolving this issue! NM Kaid nmkaid@gmail.com More
GREAT WORK!!!!! My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other custom My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other customer. More