
Snethkamp Chrysler-Jeep-Dodge-RAM
Redford, MI
Filter Reviews by Keyword
By Type
Showing 296 reviews
The dealership kept me informed regarding the transmission in my Dodge vehicle it was a problem it took a little longer than to be expected because the tech got sick and we had to wait an extra w transmission in my Dodge vehicle it was a problem it took a little longer than to be expected because the tech got sick and we had to wait an extra week but all in all they did a good job More
I was able to get my vehicle in early in the morning the agents were polite helpful. When we realize there wasn't anything wrong with my vehicle my charge was very acceptable. agents were polite helpful. When we realize there wasn't anything wrong with my vehicle my charge was very acceptable. More
Went in for an oil change, and to have a rear taillight repaired. Finished my truck about an hour later. I paid, and got my keys. I noticed my oil filter was not changed, and vehicle was not lubricated. repaired. Finished my truck about an hour later. I paid, and got my keys. I noticed my oil filter was not changed, and vehicle was not lubricated. I paid for a complete service, and only got just a fluid (no filter change). Now I have to wonder about previous oil changes, and my other vehicle. I have a 2012 dodge Ram as well. I will not be returning! More
MARK, KEVIN, and RICK deserve much to be recognized for their customer service. These young Snethkamp men have been wonderful in assisting with my vehicle! their customer service. These young Snethkamp men have been wonderful in assisting with my vehicle! More
My keyfab was damaged stopped working so I couldn’t start van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on oil changes also. Adam was helpful. Nothing is easy with new technology & dealer service is more expensive & not always convenient but employees were helpful & nice More
Dealership charged $94 for synthetic oil changed while other Chrysler dealerships in the area where as low as $59 for the same synthetic oil. No coffee in the waiting area & did no car wash after service. other Chrysler dealerships in the area where as low as $59 for the same synthetic oil. No coffee in the waiting area & did no car wash after service. Oil sensor was not reset. The only good thing about this dealership is Audrey the service representative who assisted me was very pleasant and apologized for my dissatisfaction More
Worst customer service. Had a terrible service experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership More
Awesome efficient service. Went in for an oil change and Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top of what your car needs or doesn’t need at the time of service! I haven’t gone anywhere else in years, love Snethkamp! More
Great experience. Had a wonderful time working with Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . More