
Snethkamp Chrysler-Jeep-Dodge-RAM
Redford, MI
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The dealership was under construction but my salesperson mark did a great job explaining what was going on and what had happened and made it comfortable for us to wait if we wanted to mark did a great job explaining what was going on and what had happened and made it comfortable for us to wait if we wanted to More
My last visit concerned me. The staff were friendly and completed my oil change in a timely manner. However, the vehicle checkup was not done until i ask for it. A staff serviceman got a blink form and mov completed my oil change in a timely manner. However, the vehicle checkup was not done until i ask for it. A staff serviceman got a blink form and move over to a corner and started to complete it, marking everything ok. That made me believe nothing on my car was checked. I asked why the checkup form was completed and was told everything was well maintained. However, during the last year with Covid 19 even my oil changes were delayed. The vehicle checkup is important to me. It helps to identify possible up coming problems with my vehicle. More
This place is a joke my vehicle was there two days for a simple recall no loaners no rentals two days later they never look at my vehicle they told me the mechanic was finishing a bigger job the next day di simple recall no loaners no rentals two days later they never look at my vehicle they told me the mechanic was finishing a bigger job the next day didn’t come to work very unprofessional and misleading with the information More
Service department has been poor since mark combs left the new manger always give me negative feedback about warranty issues service advisor rick great manger not will start going to a different dealershi the new manger always give me negative feedback about warranty issues service advisor rick great manger not will start going to a different dealership for service More
Service department does an excellent job taking care of my needs and Kevin is fast and friendly! Thank you so much I will always bring my chrysler here for repairs. One recommendation would be to use the my needs and Kevin is fast and friendly! Thank you so much I will always bring my chrysler here for repairs. One recommendation would be to use the paper floor protectors my mat got pretty dirty had it been a newer car I would have been unhappy about that. Otherwise good prices and reasonable time for repairs. More
THE SERVICE WAS EXCELLENT THE PEOPLE WERE VERY FRIENDLY AND WHEN SIGNING THE PAPERWORK EVEN THAT WENT SMOOTHLY AND IN A TIMELY MANNER. THAT WAS A VERY GOOD EXPERIENCE. AND WHEN SIGNING THE PAPERWORK EVEN THAT WENT SMOOTHLY AND IN A TIMELY MANNER. THAT WAS A VERY GOOD EXPERIENCE. More
I happy I chose this dealership. Adriana in the service department was very helpful, friendly and welcoming. Her customer service made me feel like they appreciated my business. department was very helpful, friendly and welcoming. Her customer service made me feel like they appreciated my business. More
Casey was great and make things easy, quick, and simple to get a new vehicle! I will definitely recommend all friends and family to visit their dealership! to get a new vehicle! I will definitely recommend all friends and family to visit their dealership! More