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Snethkamp Chrysler-Jeep-Dodge-RAM

Redford, MI

4.7
292 Reviews

11600 Telegraph Rd

Redford, MI

48239

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Showing 292 reviews

September 01, 2021

The pricing they gave me for replacing the alternator was ridiculous I got it done at Another auto repair shop for $300 cheaper and also I told them what was wrong with my car and they still charge me $127 t More

by allootdavis24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
August 31, 2021

Casey Awada was extremely friendly and helpful throughout the day and was a pleasure to work with. We are extremely happy with our purchase on our Jeep Grand Cherokee. The process was great and working with More

by HASSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Awada
August 27, 2021

I appreciate the honesty of the female service rep. She investigated, explained in detail my vehicle diagnosis and status. She also was very proficient in acquiring service discounts for my vehicle situati More

by Topslot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't think of her name..she's short with blond hair
August 24, 2021

Great Dealership, wonderful customer service!! Everything went well!! Our salesperson Mike Scarvelis was friendly and got us into the vehicle we wanted. Walked out completely happy!! More

by ramirochacon20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scarvelis
August 23, 2021

Clean, fast, professional, kept up to date, and reassured, friendly. More

by JaiQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
August 17, 2021

Problem wasn’t resolved. Returned car back to dealership the same day. Charged extra for some random repair. Also, my car was damaged while waiting for service. Took days to get a response regarding their d More

by Chally13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick
August 02, 2021

The dealership was under construction but my salesperson mark did a great job explaining what was going on and what had happened and made it comfortable for us to wait if we wanted to More

by ginakelly68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
July 31, 2021

My last visit concerned me. The staff were friendly and completed my oil change in a timely manner. However, the vehicle checkup was not done until i ask for it. A staff serviceman got a blink form and mov More

by Beverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Check claim check 992 7/24/21
July 16, 2021

This place is a joke my vehicle was there two days for a simple recall no loaners no rentals two days later they never look at my vehicle they told me the mechanic was finishing a bigger job the next day di More

by conradoruiz187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marshall Claiborne
July 12, 2021

It’s my first experience with snethkamp ,I thought it gonna be a long procedure ,I was shocked how quick and easy the procedure was . More

by majedreda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Awada
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