Snell Motors

Brian Holmen - A Salesperson's Saleperson Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales peopl Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales people I work with. That said, I want to relate our experience from yesterday with Brian and Snell Motors... My wife and I had recently rented a Cadillac ATS Luxury model while on vacation in North Carolina. Both of us were extremely impressed with it. Doing some research on getting home I determined that the Premium model would be a better fit for what we would want. In looking for a Certified low mileage ATS Premium model on the internet - we found one at Snell Motors in Mankato. As this is an hour and a half drive from our home, I called to confirm that the unit was still available. Luck of the draw, Brian Holmen took my call. Over the phone, Brian's demeanor was very positive. He checked to confirm it was still available, which it was, and I told him that we would like to drive over and see it.. Upon our arrival, we met with Brian. The ATS was actually being detailed for our inspection, so we made small talk while waiting. Brian did an excellent job of building rapport and working in a consultative manor. My wife, who is very intolerant of "high pressure" tactics was immediately put at ease. The detail person (I think it was Jacob) brought the car into the showroom and we spent 10 - 15 minutes looking over the car while Brian, Linda and I discussed features and controls of the Premium model. Now time for the test drive. I know the "typical" routine is for the salesmen to ride with the customer. Brian understood that we were serious buyers and knew what we were looking for. He offered to let us take it on an extended drive by ourselves. Major brownie points! Upon return, we let Brian know we were very happy with this car and wanted to own it - if a proper deal could be worked out. Brian got his manager, John Piowlski, to appraise our trade. Our numbers and John's numbers were not the same, but a compromise was reached relatively quickly, and on a friendly basis. It was late on a Saturday afternoon and I would not have had a problem if we had had to make a second trip to finalize the deal. John said that they should be able to get all the approvals and paperwork completed in 45 minutes. And they did. Matt Pierson, the F&I rep, did his job in a concise and professional manner. This was a very pleasant buying experience. I truly feel that when we're in the market for our next new vehicle I can call Brian and probably get it done mostly over the phone. More

Responsive and Caring Servide from a Sales Representative James Hinton has been the Snell Motors Sales Representative the last two times we have purchased or leased a car. He has been very responsive in se James Hinton has been the Snell Motors Sales Representative the last two times we have purchased or leased a car. He has been very responsive in seeking to meet our desire for the type of car we preferred. He is very friendly and seems always willing to go the extra mile to serve the customer. We are very pleased with the outcome. More

No Pressure and Listened Well to My Needs Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking Brian really listened to what I wanted in a car and helped me narrow down what it was that I really NEEDED in a vehicle. He was very on top of looking out for a good deal, so when a previously owned Envision came into Snell, he contacted me immediately to get me in to see it and take it for an overnight to see if it really was what I wanted. His relaxed, easy-going personality and great sense of humor made the whole process a pleasant one. Thanks, Brian!! Dustin was fast and efficient and made spending money feel GREAT! He kept the financial process moving, but took time to answer any questions I had or explain details I didn't understand. Thanks, Dustin...and by the way, your boys are adorable! More

Bought a used Buick 15,000 miles Had a very nice experience buying our car, no problems, no pressure. I hate it when dealers play price games. James H. And Julio were both very nice w Had a very nice experience buying our car, no problems, no pressure. I hate it when dealers play price games. James H. And Julio were both very nice we talked about the price and in a few minutes reached a deal. I asked Julio to clean the rims and he did it right away. Also in the financial department, Reid was very helpful and they rustproofed the car and delivered it to within a short distance from my house as I live 4&1/2 hrs from there. Great experience overall and they even threw in a swag bag! More

Excellent service from a recommended salesman. Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help Brian was extremely helpful in the purchase of our Dodge Durango. We weren't expecting to find this in a GM lot, but he went above and beyond to help us get exactly what we were looking for. We've purchased from Snell before, and appreciate the laid back atmosphere, and the fact that the salesmen aren't overly aggressive to "make a sale". Brian did a great job making sure the customer was happy, and we were glad our family members recommended him! Will definitely be coming back for future purchases. More

Very Happy with no pressure sales!! Jim was a great sales person to work with. He made sure the 2010 Ford Mustang Convertible I bought was 100% up to my expectations. He even stayed a f Jim was a great sales person to work with. He made sure the 2010 Ford Mustang Convertible I bought was 100% up to my expectations. He even stayed a few hours late to complete the sale. He went above and beyond to make sure I was happy in the end. Thanks Jim!! -- Dan A. More

Very Helpful My husband and I were very impressed with the ease of purchasing a new vehicle at Snell Motors! We dealt with Jeff Wondra and Drew Dauer the most dur My husband and I were very impressed with the ease of purchasing a new vehicle at Snell Motors! We dealt with Jeff Wondra and Drew Dauer the most during our purchase. They took the time to find the exact vehicle we were looking for and they were very thorough with the purchase options and going through the vehicle before we left that day! More

Pleased My wife and I had an excellent experience working with Jim Hinton purchasing our 2013 GMC Sierra. He professionally represented both us and Snell moto My wife and I had an excellent experience working with Jim Hinton purchasing our 2013 GMC Sierra. He professionally represented both us and Snell motors in our negotiations. After the purchase Jim went over the vehicle and explained how everything worked. I would recommend Snell motors to others. More

Drew Dauer, competent and compassionate. Salesman Drew Dauer is an excellent reflection of the Snell Motors promise of customer service. He listened to our wishes and provided a solution (a Salesman Drew Dauer is an excellent reflection of the Snell Motors promise of customer service. He listened to our wishes and provided a solution (a very competitive lease option) for us to leave the dealership that day with a new Buick Enclave. We are completely satisfied with the vehicle and with Drew's personable approach to working with us. Thanks, also, to Dustin Baker for making the financial task understandable and "pretty painless". It is not often one can walk into a dealership with a target dollar amount in mind and drive out with a deal that is within $2.00 of that thought. We heartily recommend Drew and Snell Motors to anyone looking to find a new vehicle. Thanks Drew! More

Outstanding and Fun A big Thank You to an outstanding salesman, Mike Maxa. He is very knowledgeable, personable and patient. We had a fun and entertaining time buying o A big Thank You to an outstanding salesman, Mike Maxa. He is very knowledgeable, personable and patient. We had a fun and entertaining time buying our 2016 Cadillac CTS. Not only is Mike an awesome salesman, he is a wonderful friend. More