Smithville Ford - Service Center

I had a good experience. They were courteous, professional and communicated well. I would recommend. They were courteous, professional and communicated well. I would recommend. More

like being at home. very honest nothing hidden. will keep going there for years to come. very honest nothing hidden. will keep going there for years to come. More

Very good. I have no issues with the service department nice people and I will continue going. I have no issues with the service department nice people and I will continue going. More

Good experience everyone Friendly and professional. Been a customer for a long time will continue Been a customer for a long time will continue More

Had my truck tire repaired. They got me in very quickly & everyone was very friendly & helpful They got me in very quickly & everyone was very friendly & helpful More

Best dealer I've encountered with my troublesome ford! Thank you Smithville Ford! I do appreciate you!! Thank you Smithville Ford! I do appreciate you!! More

Scheduling and communication is lack luster. Waited on parts for over 3 months now to get my car fixed. Waited on parts for over 3 months now to get my car fixed. More

On Oct 2nd I had an appointment for 9:00 am got there at 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a hour after me and was on the phone . I heard her say she was there for an oil change and left a hour before me. Kinda blows holes in the theory they are running behind. Again I had a appointment.. time is money More

Ryan hasn't been trained. The communication between him and the shop is horrible. He is in a position to not succeed. The manager admitted it's horrible but tried to turn it b The communication between him and the shop is horrible. He is in a position to not succeed. The manager admitted it's horrible but tried to turn it back on me. An oil change and check on my wiring took 2 days. Then another day to get the wiring fixed. More

The final price of my repair was much higher than the quote I given! Did not explain the extra $100.00 quote I given! Did not explain the extra $100.00 More