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Smithville Ford - Service Center
Smithville, MO
11 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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11 Reviews of Smithville Ford - Service Center
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July 25, 2017
Poor customer service. Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get there by 6:00 pm. The gentleman at the service dept. said I would have a curtesy car there since it had to be left over night. When making the appointment we were assured there would be a car waiting. It was not. All that was said was I had to reschedule. No apology. I can only give this dept a-0 rating in service. I can't say enough about Glen Muir who sold us the car. He was excellent. More
by Shirley
Employees Worked With
Didn't give me a name. He was the one working on 7/25/10 @ 5:30 pm
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