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Smithville Ford - Service Center

Smithville, MO

4.3
93 Reviews

93 Reviews of Smithville Ford - Service Center

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July 27, 2025

Still waiting for health report and tire quote. ..Gentleman at parts desk acted like he could care less if I was there or not and pointed at an empty stool for the service rep...I guess he was too b More

by CRWILKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

I was very thankful the dealership was able to get my car in and ALL checked over and do the oil change plus the other things they did for me. Thank you all. After you been use to your husband taking care More

by dorthygott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Great staff. I was from out of town and they made my car purchase very fast! More

by hunter51190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Amazing Experience! ! Everyone was helpful!! I will be taking my car back ! Cant say enough good things about this dealership! More

by jkoedatich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Townley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Great service, very knowledgeable. Explained everything and going to check on other things that need to be done. More

by duaneroy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Good interaction with Mike at the sevice desk in regards to a Ford Focus that needed transmission work. More

by terryw
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

They found exactly what I was looking for and had the paperwork ready to go when we arrived More

by emilyerin88
Recommend Dealer
Yes
Employees Worked With
Dave McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Straightforward people. Great service. I am moving them up on my list for who to use next time for automotive needs. More

by jmurphy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
June 10, 2025

I haven’t had the best experience with this company and I’m so disappointed because I trusted them. More

by breannabarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Very helpful. Explained the pickup procedure. Explained my warranty contract and they will work with the company. More

by delainesmotherman1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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