Smithville Ford - Service Center

They are all super nice, doesn't try to up sale me. All around wonderful place. Will be back !! All around wonderful place. Will be back !! More

I am very grateful to now have a Ford dealership in Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very friendly and informative. More

My car was ready within 1 hour for oil change. I appreciated that Ryan was able to pull my car right in. I appreciated that Ryan was able to pull my car right in. More

Parts from hinge repair are loose and a door trim piece is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived and you didn’t know. The kid at service is just to lame. So I was expecting under new management a far better experience. You failed in all facets of knowing what you are doing! More

I purchased my vehicle from your dealership and will have you change my oil from now on. you change my oil from now on. More

Diagnosed my problem and I think fixed it. Also suggested some maintenance on my diesel which I agreed to. Happy with the service. Also suggested some maintenance on my diesel which I agreed to. Happy with the service. More

Mike Craig was my salesperson and Dave McCullough worked out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the e out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the extra mile by being there for the carrier to make the vehicle pickup. It was a great experience and a pleasure doing business with Smithville Ford. More

Second vehicle purchase from Pat in the last year super friendly, courteous, and knowledgeable a real pleasure to work with! friendly, courteous, and knowledgeable a real pleasure to work with! More

Waited 1 hour and 40 minutes for an oil change, which is way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said next service at 139,089 miles (my vehicle has 60,000 miles). The backing from the sticker was also left in the cup holder, not a huge deal but it all adds up to a not so good experience. More

Dave Walley is punctual, professional and super polite. The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides for customers. More