Smithville Ford

Mike and the team did a great job. A minor hiccup on the paperwork but they worked to resolve the issue. A minor hiccup on the paperwork but they worked to resolve the issue. More

Was easy to work with , no pressure sales. Looked all my options. I will work with Pat again when I am ready to buy again. Looked all my options. I will work with Pat again when I am ready to buy again. More

Service took to long. ..1hour 20 minutes for oil change(the works)..also bought tires last fall at the dealership..so free rotation..final cot 85.00..way to much.. ..1hour 20 minutes for oil change(the works)..also bought tires last fall at the dealership..so free rotation..final cot 85.00..way to much.. More

Easy buying process. No pressure. The salesman was personable. We needed to leave by a certain time and he made sure we did. No pressure. The salesman was personable. We needed to leave by a certain time and he made sure we did. More

Would recommend to anyone looking for new or used vehicle. Friendly and expedient with everything! vehicle. Friendly and expedient with everything! More

They diagnosed the problem and went out of their way to fix it. Good customer service. fix it. Good customer service. More

Appreciate Jake’s professionalism And the rest of the team That’s all I have to say team That’s all I have to say More

Patric Ledford found me my dream truck. I would highly recommend him to my friends and family. The dealership worked with me for the finance. The I tire process from start to finish was pe I would highly recommend him to my friends and family. The dealership worked with me for the finance. The I tire process from start to finish was perfect. More

Mike Craig was great to work with. The dealership is appreciated most because there was no attempt to add hidden charges or useless required addons to the price of the vehicle. I fou The dealership is appreciated most because there was no attempt to add hidden charges or useless required addons to the price of the vehicle. I found them to be a no-bull kind of dealership and that was refreshing. More

Dylan worked to get the price where we needed it. He was professional and worked to make the deal happen. I have purchased many vehicles in my life and Dylan by far was the best salesman I have ever He was professional and worked to make the deal happen. I have purchased many vehicles in my life and Dylan by far was the best salesman I have ever dealt with. I always have a price that I will pay not a penny more and I hate the back and forth game. Dylan worked with the sales manager and made the process as painless as possible. Mark finance work well with us to get the payments where my wife needed it sold her an extended warranty as well. Mark joked with me a bit he too made the process as painless as possible. We will try to by from Smithville Ford in the future when we need a vehicle and will recommend family and friends do the same. We only dealt with Dylan and Mark spoke to the sales manager briefly if they are any indication of the quality of people that are employed there I would say you have a good team. With that being said it is an three and a half hour drive one way for us our son lives in Smithville and suggested we stop by this started last month when our daughter bought a Fusion from you that I helped her deal that was a positive experience and brought us back to buy the Explorer for my wife. I should mention that I have a friend that sales cas at a Ford dealership close to home where we stopped first. Thank you Dylan and Mark for a positive experience twice now. We will check out Smithville Ford the next time we need a vehicle. Tom Krueger More