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Smithville Ford
Smithville, MO
131 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 131 reviews
October 18, 2024
Very helpful sales staff. Chip and David took care of everything. My only complaint is that while I know it was a new arrival vehicle they could have at least detailed it befo Chip and David took care of everything. My only complaint is that while I know it was a new arrival vehicle they could have at least detailed it before delivering it. Still had previous owners trash under bench seat in the back. More
by dave_lurker
Verified CustomerEmployees Worked With
Chip Long
October 17, 2024
This dealer and the salesman, Casey Sherrell, were extremely helpful throughout the purchase process for an out of state buyer. They were willing to listen to my requests as part of the purchase proce extremely helpful throughout the purchase process for an out of state buyer. They were willing to listen to my requests as part of the purchase process and discuss the potential solutions. Casey took the time to answer my questions and even picked me up from the airport! Everyone at the dealer was extremely friendly as well. Overall, great experience at Smithville Ford. More
by Stephen T.
Employees Worked With
Casey Sherrell
October 15, 2024
Good experience everyone Friendly and professional. Been a customer for a long time will continue Been a customer for a long time will continue More
by jimdenney19
Employees Worked With
October 09, 2024
Best dealer I've encountered with my troublesome ford! Thank you Smithville Ford! I do appreciate you!! Thank you Smithville Ford! I do appreciate you!! More
by staysea1
October 09, 2024
Had my truck tire repaired. They got me in very quickly & everyone was very friendly & helpful They got me in very quickly & everyone was very friendly & helpful More
by PMUSSEY
Employees Worked With
Other Employees :
All the girls in the office
October 08, 2024
Mike was great to work with made sure he got us the best deal possible deal possible More
by kgrant07011962
Employees Worked With
October 08, 2024
took more time to do the finance stuff and warranty. then to buy a car. and I have the best credit score that ever walked through your door then to buy a car. and I have the best credit score that ever walked through your door More
by 9infbigjohn
October 07, 2024
Scheduling and communication is lack luster. Waited on parts for over 3 months now to get my car fixed. Waited on parts for over 3 months now to get my car fixed. More
by ericksone
Employees Worked With
October 04, 2024
Friendly, helpful staff. Kept me up to date on the status of my order. Great experience. Kept me up to date on the status of my order. Great experience. More
by clayd12
Employees Worked With
October 04, 2024
On Oct 2nd I had an appointment for 9:00 am got there at 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a hour after me and was on the phone . I heard her say she was there for an oil change and left a hour before me. Kinda blows holes in the theory they are running behind. Again I had a appointment.. time is money More
by SLSTARR85
Employees Worked With
I do not know any of these employees
