Smithville Ford

Good Person Good attitude Good attention Good place Very kind Very patient Very attractive Good cars. Very kind Very patient Very attractive Good cars. More

Great service center, they always explain things throughly. Great place to buy a vehicle. 5 stars!! throughly. Great place to buy a vehicle. 5 stars!! More

They took a part out of my car and lost the screws. Not coming back Not coming back More

Great service and the people there are great! Got me in right away. Will definitely come back Got me in right away. Will definitely come back More

Service department beware! Took my truck in to replace shackle bushings. They said they could not repair but found other bushings bad and charged $89 diagnostic fee. I was going to have them repair for a shackle bushings. They said they could not repair but found other bushings bad and charged $89 diagnostic fee. I was going to have them repair for a total of $600 until I was charged the diagnostic fee. More

A wonderful experience I bought our Mustang off Autotrader and had to drive 8 hours to pick it up. Hope at Dave Littleton Ford made it one of the easiest transactions I've e I bought our Mustang off Autotrader and had to drive 8 hours to pick it up. Hope at Dave Littleton Ford made it one of the easiest transactions I've ever made. She was upfront about any issues the car had, gave me the entire history of the vehicle and was prepared when I arrived. She was also there to explain how various things worked and help transfer my Sirius Radio contract. When they discovered a minor issue during inspection, she immediately called me, explained what it was, how it was fixed and even told me that if there was any issues in the future they would pay my local Ford dealer to address it. I got the car I wanted and worked with some great folks doing it. More

Chris helped us choose the right car! Chris Brady was very helpful filling in when our salesperson, Hope Hallowell, was unable to meet with us at the beginning of our car search. He showed Chris Brady was very helpful filling in when our salesperson, Hope Hallowell, was unable to meet with us at the beginning of our car search. He showed us a variety of cars which Hope had chosen for us to consider. His experience and information helped us get to the one we decided upon. Although it was late in the evening, he began the paperwork so we could come back the next day to complete the transaction with Hope. I highly recommend Chris Brady to anyone who is looking for a car. He made it very easy without any pressure. More

Hope is awesome! This is our 3rd car bought from Hope. She is always great. No haggling smooth deals, We have sent other members of our family too. This is our 3rd car bought from Hope. She is always great. No haggling smooth deals, We have sent other members of our family too. More

Great!!! Hope is the best. She made the whole process easy and painless. She worked hard to get me exactly what I needed and wanted. Everyone I met was very Hope is the best. She made the whole process easy and painless. She worked hard to get me exactly what I needed and wanted. Everyone I met was very professional and made things as easy as possible. I would recommend this dealership to anyone. Great experience all together!!! More

Poor customer service. Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get there by 6:00 pm. The gentleman at the service dept. said I would have a curtesy car there since it had to be left over night. When making the appointment we were assured there would be a car waiting. It was not. All that was said was I had to reschedule. No apology. I can only give this dept a-0 rating in service. I can't say enough about Glen Muir who sold us the car. He was excellent. More