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Smithville Ford
Smithville, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 33 reviews
Very poor communication about the work needed to be done on my car. The recall wasn’t done because they wanted me to pay an additional $800 to fix something else. They decided on their own to not do the rec on my car. The recall wasn’t done because they wanted me to pay an additional $800 to fix something else. They decided on their own to not do the recall but also didn’t tell me until I called at almost 4pm wondering when my car was going to be done. The prices have spiked outrageously since I was there last and the customer service hasn’t improved. This place is a rip off. More
Still have not received my 2nd set of keys which I ordered on date of purchase ordered on date of purchase More
I haven't had any experience in the Service Department yet, but from what I can tell about Smithville Ford, I am sure I will be very pleased with the Service Department. Dylan did a great job. yet, but from what I can tell about Smithville Ford, I am sure I will be very pleased with the Service Department. Dylan did a great job. More
Easy to set up service, work completed on time, car clean. Good service. Thank you. clean. Good service. Thank you. More
Mike and the team did a great job. A minor hiccup on the paperwork but they worked to resolve the issue. A minor hiccup on the paperwork but they worked to resolve the issue. More
Was easy to work with , no pressure sales. Looked all my options. I will work with Pat again when I am ready to buy again. Looked all my options. I will work with Pat again when I am ready to buy again. More
Service took to long. ..1hour 20 minutes for oil change(the works)..also bought tires last fall at the dealership..so free rotation..final cot 85.00..way to much.. ..1hour 20 minutes for oil change(the works)..also bought tires last fall at the dealership..so free rotation..final cot 85.00..way to much.. More
Easy buying process. No pressure. The salesman was personable. We needed to leave by a certain time and he made sure we did. No pressure. The salesman was personable. We needed to leave by a certain time and he made sure we did. More
Would recommend to anyone looking for new or used vehicle. Friendly and expedient with everything! vehicle. Friendly and expedient with everything! More
They diagnosed the problem and went out of their way to fix it. Good customer service. fix it. Good customer service. More