Smithville Ford

Mike Craig was my salesperson and Dave McCullough worked out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the e out all the business details. Both were true gentlemen, responding quickly to my questions and providing honest and detailed answers. Mike went the extra mile by being there for the carrier to make the vehicle pickup. It was a great experience and a pleasure doing business with Smithville Ford. More

Second vehicle purchase from Pat in the last year super friendly, courteous, and knowledgeable a real pleasure to work with! friendly, courteous, and knowledgeable a real pleasure to work with! More

Very helpful and considerate very knowledgeable of vehicle I was interested in. Not pushy to get a sale. Love that. vehicle I was interested in. Not pushy to get a sale. Love that. More

Waited 1 hour and 40 minutes for an oil change, which is way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said next service at 139,089 miles (my vehicle has 60,000 miles). The backing from the sticker was also left in the cup holder, not a huge deal but it all adds up to a not so good experience. More

WHAT AN AWESOME SALES TEAM, THEY LISTENED, LOOKED AT WHAT OPTIONS CONCERNED MY CHOICES. Chase sold me! OPTIONS CONCERNED MY CHOICES. Chase sold me! More

Dave Walley is punctual, professional and super polite. The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides for customers. More

Mike Craig was our salesman & he did VERY WELL ! ! Worked hard to get it done @ was very good with the granddaughter that was there. ! Worked hard to get it done @ was very good with the granddaughter that was there. More

Great Experience Ryan and Corbin both were awesome to work with went above and beyond!! . work with went above and beyond!! . More

Getting service to follow up with me for new tires was a feat in itself. I finally was able to get a schedule and confirm an appointment for tires a week later. The new program of picking up my vehicle and feat in itself. I finally was able to get a schedule and confirm an appointment for tires a week later. The new program of picking up my vehicle and delivering it back to me was the game changer. Dave Walley is kind, professional and gets back with the customer quickly. I knew my car was in good hands. I do hope this new owner gets the turnaround time for service response and action fixed. This area of customer service was frustrating since the change in ownership/management. Everyone is very nice, but actions are uber important! More

The friendly service manager was great. The waiting room was very clean with refreshments. Clean restrooms. The waiting room was very clean with refreshments. Clean restrooms. More