Smithtown Volkswagen - Service Center

The service center is always helpful and attentive. Danielle my service advisor followed up and handled all my requests. Danielle my service advisor followed up and handled all my requests. More

Service reps quick, friendly and efficient. Car ready when promised. Car brought up front to me. Car ready when promised. Car brought up front to me. More

I had no issues. They did not try and up sell me much. Waiting area needs work They did not try and up sell me much. Waiting area needs work More

They took my car in a day early and still were able to give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very re give me a diagnosis that day within 2 hours of dropping it off. They ordered the parts and had it completed the next day by noon. They were very responsive and answered all my questions. More

Everyone was very pleasant to work with and very professional. They were able to get the oil change done quicker than expected professional. They were able to get the oil change done quicker than expected More

When the idiot light came on I looked it up in the owners manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i manual which said do not drive the car. So I caalled and left a message after hours and just showed up first thing in the morning. They took me in, i waited for it and they did not even charge me. More

The service dept at Smithtown VW were very thorough and helpful when I brought my Golf R in for 10k service. Danielle D. and the reset of the staff were friendly and very knowledgeable. Drove past another helpful when I brought my Golf R in for 10k service. Danielle D. and the reset of the staff were friendly and very knowledgeable. Drove past another VW dealer to get my car serviced at Smithtown VW! More

Love love love the people here always extremely helpful and quick I will not be going to any other dealership than this one. James is freaking great! Danielle is awesome! Nala is the best! and between Trev and quick I will not be going to any other dealership than this one. James is freaking great! Danielle is awesome! Nala is the best! and between Trevor and Ryan I don't know who else I would trust with my car. More

Great service at VW of Smithtown they were very efficient and courteous. I'm very pleased. and courteous. I'm very pleased. More