Smithtown Volkswagen - Service Center

Overcharged. Charged for service that never corrected problem and instead I had two distinct problems that apparently caused the same exact issue I brought the ca Charged for service that never corrected problem and instead I had two distinct problems that apparently caused the same exact issue I brought the car in for in the first place. More

Excellent communication between service center and customer. Very pleased. Glad I chose to have car towed there. customer. Very pleased. Glad I chose to have car towed there. More

Exceeded my expectations with the Oil change service provided Pete the service manager and Nick are a great asset to your new team provided Pete the service manager and Nick are a great asset to your new team More

My inspection sticker was expired so I went in but I did not make an appointment .so they don’t want to take my vehicle and ask me to come back other time but I said I can wait ,it took me hour and half to not make an appointment .so they don’t want to take my vehicle and ask me to come back other time but I said I can wait ,it took me hour and half to finished More

Fast and nice service. Thank you.S m i t h t o w n VW Thank you.S m i t h t o w n VW More

The employees were mad on a Monday morning fir being there at 8am which is the time if the appointment. The guy told me I needed brakes and said I barely passed you for the inspection. I bring my car to there at 8am which is the time if the appointment. The guy told me I needed brakes and said I barely passed you for the inspection. I bring my car to a brake place and they laughed. Not only didn’t I need brakes I probably had another 12-14k miles left on them. More