Smithtown Volkswagen - Service Center

Service staff was very helpful and kept me updated. Thank you very much and appreciate the help. Thank you very much and appreciate the help. More

I've been coming here for years. Always enjoy great customer service, knowledgeable, reliable and friendly sales and service staff. Always enjoy great customer service, knowledgeable, reliable and friendly sales and service staff. More

Quick and easy to get an appointment online . Everyone was very pleasant. Noah explained what was done and was very professional.. Everyone was very pleasant. Noah explained what was done and was very professional.. More

Nick and his team were friendly and courteous. The oil change was completed in a timely manner. Thank you! The oil change was completed in a timely manner. Thank you! More

Great services. Very quick and on time. Very nice staff and very helpful. Will use again. Very quick and on time. Very nice staff and very helpful. Will use again. More

Staff was wonderful and super helpful! Very attentive and accommodating. Squeezed me in for an emergency appointment last minute with no hesitation. Very attentive and accommodating. Squeezed me in for an emergency appointment last minute with no hesitation. More

I had my most recent service on Saturday 11/5/22, that was my 2nd time service with Smithtown VW and as expected the customer service was very welcoming. My agent was Noah from the Service Dept and his pe was my 2nd time service with Smithtown VW and as expected the customer service was very welcoming. My agent was Noah from the Service Dept and his personality and professionalism was warm. More

I like the sales manager at Volkswagen named Mike! He’s helped us though out the years. He’s helped us though out the years. More

The manufacturer diagnostic system was very vague but made us go to the dealer for diagnostics which is not covered by the warranty. On top of that dealership prices for parts and services are much highe made us go to the dealer for diagnostics which is not covered by the warranty. On top of that dealership prices for parts and services are much higher than other mechanics. More

Professional, Prompt and Courteous. Highly recommend the service department to any existing or future customers. Highly recommend the service department to any existing or future customers. More