Smithtown Volkswagen - Service Center

I came in for an oil change and I ended up spending $1,641. They are charging Lexus mechanic prices for an ordinary car. $1,641. They are charging Lexus mechanic prices for an ordinary car. More

Kind, friendly, attentive. Love the communication and updates via text. Very helpful. Definitely recommend smithtown VW to others! Love the communication and updates via text. Very helpful. Definitely recommend smithtown VW to others! More

This place is just excellent, great customer service, knowledgeable people, and a place to get your vehicle serviced that knows what they are doing. Everyone is so polite and very helpful…thank you for knowledgeable people, and a place to get your vehicle serviced that knows what they are doing. Everyone is so polite and very helpful…thank you for all your help. More

Easy process and very nice service personnel. Easy and convenient. Would recommend to others their use. Easy and convenient. Would recommend to others their use. More

Nick Brown was friendly, helpful and responsive. He kept in touch and was knowledgeable and efficient. He kept in touch and was knowledgeable and efficient. More

Great Customer Service. We were not informed that the day running lights were turned off, so as we traveled to NC in the rain storm all of a sudden we did not have any dash We were not informed that the day running lights were turned off, so as we traveled to NC in the rain storm all of a sudden we did not have any dash lights once it was dark. We finally figured it out once we stopped. But with traffic we had to drive about an hour on the 95 until we could get off. Also our navigation system was reset back to the previous owners list including his home address. More

Good experience. Didn’t wait long. Noah in the service dept was friendly. Would recommend Didn’t wait long. Noah in the service dept was friendly. Would recommend More

The people there are Friendly, place is clean and the service department runs on time. service department runs on time. More

Great customer service. Easy to schedule an appointment. Someone always calls and keeps me updated. Easy to schedule an appointment. Someone always calls and keeps me updated. More

Service was quick and efficient. Service rep. Noah was especially caring and cognizant of my needs. Service rep. Noah was especially caring and cognizant of my needs. More