Smithtown Volkswagen - Service Center

Very good service, personnel but premises need an update Smithtown VW was able to book a service appointment promptly for my expiring NYS inspection sticker, plus a a few minor items, while my local dealer i Smithtown VW was able to book a service appointment promptly for my expiring NYS inspection sticker, plus a a few minor items, while my local dealer in Riverhead was quoting 3 weeks for an appointment. My first impression of the service department was that the place looked run down, but the service manager, Anthony Piccolo, made up for it. I think the dealership would benefit from investing in improving the appearance of the service area office, the service area itself, and the customer waiting room. On a side note, the service manager was _incredibly_ polite with a customer who was making pretty unreasonable demands. He deserves a medal for his patience. More

Good Service I visited for two recall requests and everything went well and fast. It was Wednesday right before Thanksgiving and service there still works patient I visited for two recall requests and everything went well and fast. It was Wednesday right before Thanksgiving and service there still works patient and fast. More

Fixing my VW Fast, friendly and professional service. Stopped in for oil change without scheduled appointment and got in right away and done faster than anticipat Fast, friendly and professional service. Stopped in for oil change without scheduled appointment and got in right away and done faster than anticipated. Happy customer and happy car. More

Service Everything went well would definitely return for any more services needed for my car I was very happy with my experience at smithtown Volkswagen servi Everything went well would definitely return for any more services needed for my car I was very happy with my experience at smithtown Volkswagen service center More

repair Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others Anthony piccolo took great care of me and my family car. very professional, very responsive a pleasure to deal with. would recommend again to others More

Excellent Service You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be You won’t be disappointed with the service at Smithtown Volkswagen. Very professional and courteous promises made and promises were kept. Please be sure to utilize this dealership for your servicing needs, you won’t be disappointed b More

Volkswagen is a awesome auto center. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. More

Knowledgeable Anthony is a wonderful service representative. I’m confident that they’ll do the right thing . I’ve been very satisfied with all my experiences wi Anthony is a wonderful service representative. I’m confident that they’ll do the right thing . I’ve been very satisfied with all my experiences with this dealership! More

Great svs I could not ask for more. On a scale of one to ten I would say eleven. THANK YOU! Clean, promt and to the point. Explained and accurate. I could not ask for more. On a scale of one to ten I would say eleven. THANK YOU! Clean, promt and to the point. Explained and accurate. More

Service as expected. I got to your dealership about 15 minutes earlier for appointment however Anthony greeted me right away with a smile and got my car checked in for a I got to your dealership about 15 minutes earlier for appointment however Anthony greeted me right away with a smile and got my car checked in for a recall service. I really appreciate the fast and efficient service. Thank you! More