Smithtown Volkswagen - Service Center

Excellent Service Anthony, Danielle and their team always do a terrific job in explaining what service I should expect on my Vehicle. They are always helpful with advis Anthony, Danielle and their team always do a terrific job in explaining what service I should expect on my Vehicle. They are always helpful with advising me on what I can expect for service. Great job! More

First time I came in for floor mats, and just wanted to speak to service about a few things. They took my car right in and fixed a few things. I did not buy my p I came in for floor mats, and just wanted to speak to service about a few things. They took my car right in and fixed a few things. I did not buy my passat here, but they treat you as if you did. Thank you More

Great job my low beam headlight was out. I called last minute to get it fixed and they got me in right away. They were fast and efficient. my low beam headlight was out. I called last minute to get it fixed and they got me in right away. They were fast and efficient. More

Very clear, concise and professional The employee who assisted me with service explained everything in detail, clearly and concisely and was friendly and very knowledgeable. He also had a The employee who assisted me with service explained everything in detail, clearly and concisely and was friendly and very knowledgeable. He also had a good sense of humor. More

A++++ Great people great experience .I would recommend this service department to any of my friends they made the whole experience nice and smooth and stres Great people great experience .I would recommend this service department to any of my friends they made the whole experience nice and smooth and stress-free More

Oil Change Went in for an oil change and emission test. Both were done in timely manner and done to satisfaction. Anthony was very courteous and provided detai Went in for an oil change and emission test. Both were done in timely manner and done to satisfaction. Anthony was very courteous and provided details as to what was done on the car. Great people providing great service. More

Best oil change price in long island You can’t beat oil chnage service price for Volkswagen cars. 69.99 for 5 gallons. And the people are so nice and courteous. I will recommend this pla You can’t beat oil chnage service price for Volkswagen cars. 69.99 for 5 gallons. And the people are so nice and courteous. I will recommend this place all time. More

Wonderful Completely satisfied. Fast, friendly, reliable service, Will recommend and continue to use the dealership for all my need. Thank you for this pleasant Completely satisfied. Fast, friendly, reliable service, Will recommend and continue to use the dealership for all my need. Thank you for this pleasant and relaxed experience. More

Great service Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery rig Needed new battery for key came to dealer with no appt they took care of me immediately and explained what to do in event I couldn’t get a battery right away Just very helpful and accommodating More

Factory Recall My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service depar My experience at Smithtown Volkswagen is always a pleasant one. I have to attribute this to the great customer service by Anthony in the service department. His kindness, friendliness and willingness to explain everything in great thorough detail (even if that is to a young woman like myself, with limited to no car knowledge) does not go unnoticed. If you could please extend my sincere thanks to him, I would appreciate this gesture very much. - Caitlyn More