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1,335 Reviews of Smithtown Volkswagen - Service Center
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March 27, 2019
The service was professional and courteous and thorough Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They are familiar with the vehicle and can troubleshoot any problems and make the appropriate repairs. The mechanics are specialists to the brand, and the office staff has always been friendly and professional. More
by LTPS1985
Verified CustomerEmployees Worked With
Tommy in the service department.
March 27, 2019
Oil Change Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later date. I felt like I could trust them. More
by JACQUELINELAGRASSA
Employees Worked With
I'm not sure who I spoke with.
March 27, 2019
It was excellent they give us the best customer service They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything More
by GONZALEZ.ESTARLIN
Employees Worked With
Other Employees :
Mike DiMaria, Jerson Escalante, Ericka Orenstein
March 26, 2019
Fast and fair Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was co Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was comfortable and quiet. Car was ready very quickly. Thanks! More
by VeeDub Driver
Employees Worked With
service dept
March 25, 2019
Pleasant and professional. Work was performed satisfactorily I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as professional. More
by louis.granieri
Employees Worked With
Tom, Tom Baldassare
March 25, 2019
Fast and efficiency They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were fri They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were friendly and efficient and I’m very grateful! More
by xBULLETx94
Employees Worked With
Danielle
March 22, 2019
2016 Tiguan SE 4 Motion Rear Brake Pads I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. More
by drandazzo
Employees Worked With
Tom (that's not the correct Tom)
March 22, 2019
They're great! As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even m As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even more awesome to own. More
by MEGROZROSE
Employees Worked With
Danielle
March 22, 2019
Reliable and honest The folks at Smithtown VW always go above and beyond to help. They are professional and very courteous. Never a problem getting an appointment. Always The folks at Smithtown VW always go above and beyond to help. They are professional and very courteous. Never a problem getting an appointment. Always recommend this facility More
by GLODEE531
March 12, 2019
Service As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb tha As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb that went out, Tom gets my car in and out and is honest. More
by drandazzo
Employees Worked With
Tom (that's not the correct Tom), Tom Baldassare
