Smithtown Volkswagen - Service Center

Oil Change She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as we She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as well. More

Extremely friendly and professional staff!!!! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! More

Great customer service after the sale Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the whole dealership More

Quick and Informative Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of h Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of hours and informed of my problem. Car was fixed and ready to go when I arrived to pick it up. A hassle free experience More

50,000 mile tuneup Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent custo Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent customer service I receive at VW of Smithtown More

Fast and thorough Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than expected time. More

excellent Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and profess Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and professional More

Wish every dealer was this good Always have a pleasant experience at Smithtown VW. Other dealers should take notice. No upsells, no hassles, and no games. Will be back for sure. Always have a pleasant experience at Smithtown VW. Other dealers should take notice. No upsells, no hassles, and no games. Will be back for sure. More

Service The service was explained well and car finished in very quick time frame. I have had very good service every time and car completed in time promised The service was explained well and car finished in very quick time frame. I have had very good service every time and car completed in time promised More

Daniel and Eric did a caring complete job More than I expected the work needed was done fast and right all around. Very happy with the vw products More than I expected the work needed was done fast and right all around. Very happy with the vw products More