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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,335 Reviews

1,335 Reviews of Smithtown Volkswagen - Service Center

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May 27, 2019

A pleasant experience Every visit is the same pleasant experience. Service is straight forward quality work. No underhanded tricks. Would recommend them to anyone who wants More

by JOE.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
May 27, 2019

Oil change Great service and the gentlemen who helped me was capable and friendly. Nothing bad to say. Did not take too long and went smoothly. Great. More

by jcymrot05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2019

Excellent Tom in service Dept exceptional Courteous professional and a pleasure to deal with. Quickly done and correctly done. We’ll run service department al More

by LINDAD61543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in service
May 27, 2019

Inspection......in and out! I brought my car in for a NYS Inspection.....in and out in about a half hour....Perfect, just as promised. Service advisor Tom Wilde is excellent. More

by GBruno1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
May 24, 2019

I am very please with the services I receive from VW of Smit I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixe More

by cjzinsou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericka Orenstein
May 23, 2019

quick,coutious and honest srevice Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the probl More

by BAWBAW14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Coughlin
May 22, 2019

Tire replacement. Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put awa More

by turnbo011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Tom Wilde.
May 21, 2019

Everyone was great! Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. More

by srosseland0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
May 21, 2019

Service My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. More

by STR_MZZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
May 16, 2019

Oil change and recalls fixed Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting a More

by Vita1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
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