Smithtown Volkswagen - Service Center

Service was great! I had no idea what was wrong with my car, so I brought it in for precautions reasons and they found things that I would never have guessed. Awesome j I had no idea what was wrong with my car, so I brought it in for precautions reasons and they found things that I would never have guessed. Awesome job! More

Quick Service Getting service done at Smithtown Volkswagen was quick and easy. Nala in the service department was friendly and professional. I have no complaints wi Getting service done at Smithtown Volkswagen was quick and easy. Nala in the service department was friendly and professional. I have no complaints with my visit! Thank you. More

Excellent Tom Wilde, my service consultant did a fine job of getting my car diagnosed and repaired. A part had to be ordered so my car was in the shop a week. I Tom Wilde, my service consultant did a fine job of getting my car diagnosed and repaired. A part had to be ordered so my car was in the shop a week. I am very grateful that Tom was able to get me a loaner car. He was very attentive and polite. More

10000 mile check up and recall repair I scheduled service one week prior. The repair was for my VW 10000 mile first year service and a repair for a factory recall. I left the vehicle for s I scheduled service one week prior. The repair was for my VW 10000 mile first year service and a repair for a factory recall. I left the vehicle for service and returned several hours later. Even though I had a month left on my NYS inspection I request that also be done. Upon arrival I entered was courteously met by the Service Assistance. She was prepared when I check in and I left in less than five minutes. She called before I was to pick-up and notified me the service was completed. Check out was quick and easy and I left. Vehicle was left in a convenient location clean. I appreciated the VW courtesy car wash. More

Great! I had a great experience. The staff was very friendly, the service was done in a very timely manner. I was very happy with my consultant, she was wond I had a great experience. The staff was very friendly, the service was done in a very timely manner. I was very happy with my consultant, she was wonderful. More

Great first experience Came in for an oil change..it was my 1st time using the service center. It was done quickly and Danielle went over everything. She was friendly and pr Came in for an oil change..it was my 1st time using the service center. It was done quickly and Danielle went over everything. She was friendly and professional. The waiting area could be much nicer and it is not on par with other dealerships, but for a short wait it was ok. It would also be better if it was't upstairs but that's just me. More

Smithtown VW This is the 4th car I have through Smithtown VW. I appreciate the great service when leaving my car. Car is always returned promptly and I am kept in This is the 4th car I have through Smithtown VW. I appreciate the great service when leaving my car. Car is always returned promptly and I am kept informed of progress. Agent explains what service was performed at the time of pick-up. More

Excellent Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on my car. More

Hassle free service I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very profe I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very professional and answered any questions I had about the car. I went up to the waiting area and before I knew my car was finished. Accommodations were nice and comfy. Overall this is the only Volkswagen dealer I go to. More

Good experience Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and sh Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and she was great both times. More