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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,336 Reviews

1,336 Reviews of Smithtown Volkswagen - Service Center

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July 10, 2019

Fast, friendly, and fair One of the best service experiences I've had! They checked the issue, corrected it, and performed a correction on a minor recall issue. They valued my More

by mikebweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle DiPietro
July 10, 2019

Scheduled service made easy. Just had my 40,000mi service and it was made quick and easy Tom, he informed me of what was needed so I can keep my vehicle running at it's best. Woul More

by felice0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
July 06, 2019

Very accommodating. My car needed more work done than I expected. I was given a courtesy ride home and then back to the dealer. The car is running very well. More

by hlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Baldassare, Mike DiMaria, Ivy Feinsilver
July 05, 2019

Great It was easy check in & check out. Got the date & time I needed on a busy holiday week. They were very Respectful of my time. More

by KGJOHNSON2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
June 30, 2019

Excellent, Service was excellent as usual. I reported that the automatic windshield wipers were not working properly. There was nothing wrong with the windshiel More

by ameliaatravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
June 29, 2019

Excellent Dealer I have purchased and have had serviced 2 new G Ti's at this dealership. The service is excellent and timely. If you are going to buy and a VW buy it More

by shadowcjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde is fantastic
June 28, 2019

Excellent service. Answered all my questions. The service here is great. The employees are friendly, courteous, and anxious to help. Service is prompt. There is nothing negative about my experien More

by ameliaatravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
June 26, 2019

Great Service Again! My entire experience from the time I made the appointment, to the time that the repairs were completed, was a very pleasant one! I will continue to More

by NICOLETTIANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle & the (3) employees next to her.
June 26, 2019

Oil Change It was very good, no complaints. I was able to drop my car off and come an hour and a half later with everything taken care of. Very easy. More

by GABBYADDUCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
June 26, 2019

exceptional took me in without an appointment. oil change and safety inspection done gave me discount without coupons great service no hassle , no problems , More

by PETELORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Feinsilver
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