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Smithtown Volkswagen
St James, NY
2,220 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,220 reviews
Verified Customer
November 28, 2024
Smithtown Volkswagen exceeded expectations with good service and fair pricing. Overall was a good experience service and fair pricing. Overall was a good experience More
by jciorcia
November 24, 2024
As always excellent. While in for another matter Noah found I had a complementary oil change and performed that service as well While in for another matter Noah found I had a complementary oil change and performed that service as well More
by STEVENCAN0909
Employees Worked With
November 22, 2024
I've been coming to Smithtown VW for over 10 years and have always had excellent service. I'm on my 3rd VW and will always come here for all of my servicing needs. have always had excellent service. I'm on my 3rd VW and will always come here for all of my servicing needs. More
by monikaC
Employees Worked With
Vincent
November 15, 2024
It seems i was made a wrong decision to purchase the VW Jetta here and finance guy shown me two option based on my excellent credit score ....I should deny the option and back out ..but not did , my wrong Jetta here and finance guy shown me two option based on my excellent credit score ....I should deny the option and back out ..but not did , my wrong decision. More
by sandeep varshney
Employees Worked With
John
November 13, 2024
From start to finish Brandon O’Neill was helpful & professional. It was a pleasure going through the process of purchasing our new vehicle. professional. It was a pleasure going through the process of purchasing our new vehicle. More
by gwiz3359
Employees Worked With
Brandon O’Neil
November 13, 2024
I brought my VW Jetta in for service because I was having problems with the tires....It just didn't feel right....Well much to my surprise, when they were checking out the car they found that the axle was le problems with the tires....It just didn't feel right....Well much to my surprise, when they were checking out the car they found that the axle was leaking....I had to get a loaner car which they gave me until they were able to obtain the parts....I picked up the car the following day....The axle was replaced with a new clamp...The car operates fine...I am satisfied with the service they provided... More
by Rich Z.
Employees Worked With
Vincent
