45 Reviews of Smithtown Toyota - Service Center
I would like to applaude Smithtown toyota for their professionalism. When I brought my car in for service/repair, they were able to diagnose/fix the car fast and provided me with a loaner car at no co professionalism. When I brought my car in for service/repair, they were able to diagnose/fix the car fast and provided me with a loaner car at no cost even though I did not buy the car from them. They gave me their current promotion prices even though I did not have the coupons for service. For the repair portion, they did all the work for me - called the warranty company and got the approvals. All I had to pay was my $50 deductible. This is me coming from Sunrise Toyota with a nightmare experience. I left a review for them as well! Great professional service from Smithtown Toyota. My next vehicle (2013 Sienna) will be from there!! More
Never have i met such incompetence. Ms.Larisa doesnt Never have i met such incompetence. Ms.Larisa doesnt know how to deal with customers and thinks shes correct all the time. Mr Bartoli is one hell of Never have i met such incompetence. Ms.Larisa doesnt know how to deal with customers and thinks shes correct all the time. Mr Bartoli is one hell of a magician who tries and succeeds at making customers dissapear. Untrustworthy and incompetent......they should peruse the internet for issues that are common among the vehicles they sell. And have knowledge of the same.....Smithtown toyota DOES NOT CARE. Instead, theyre more interested in busing you to the local greasy spoon (probably get a kickback under the table) than fixing a problem that is common to a specific vehicle.....known problem...... Place is unbelieveable. I chose this place to spend my hard earned money to buy a vehicle from them. And all they want to do is wash their hands of any difficult to solve issues....."i'll reimburse you" is all they can do. Do yourself a huge favor and stay far far far far away from this place. More
Misleading coupon for oil change. No indication on coupon that oil change was at Scion not Toyota. Fluid levels were not checked as promised. Had to have the fluid levels checked that oil change was at Scion not Toyota. Fluid levels were not checked as promised. Had to have the fluid levels checked More
I went for my regular 5,000 mile service interval which involves an oil change and tire rotation and I left the car there all day but when I came to pick it up, it had not been done yet. They claimed that involves an oil change and tire rotation and I left the car there all day but when I came to pick it up, it had not been done yet. They claimed that the paperwork was lost but that wasn't the first time something like that happened. They really need to improve their service department scheduling since any mechanic can do an oil change in 30 minutes or less. Sorry Smithtown Toyota, 3 strikes and you're out. More
Great Professional Sales & Service Departments, alway trying to make the customer happy. Customer Service is First and Foremost with this Dealership. Even in Tuff Times you will be much surprised at the trying to make the customer happy. Customer Service is First and Foremost with this Dealership. Even in Tuff Times you will be much surprised at the willingness of the Dealership Empoyee's. I stopped at other dealers, and without a doubt this is One of the Best in the automotive field, and there car's speak for themselves-Resale, performance and dependability. More