Back

Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,146 reviews

August 18, 2015

Thank you, Rich! Rich was great. Had looked around before going to Smithtown Toyota but Rich helped me find a car that suited my needs and made me feel good about the More

by Alan N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Aug 21, 2015 -

Smithtown Toyota responded

We appreciate your positive feedback. We are happy to hear that Rich led you to your new vehicle and made you feel confident about the purchase. I will share your comments with Rich and the rest of our team. Congratulations on your purchase and we look forward to seeing you at our dealership in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

August 13, 2015

Rich Milano is the man Rich was very friendly and professional in every aspect. He made my daughters care purchase quick painless and easy.i did shop around prior to speakin More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Aug 21, 2015 -

Smithtown Toyota responded

Thank you for your kind words about our dealership. Rich Milano makes customer satisfaction his top priority and he will be pleased to hear that your experience reflected this. We hope that you are enjoying your new vehicle and we look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

August 10, 2015

Quick and Easy I went into my car buying experience knowing I wanted a RAV 4. Smithtown made the process of trading in and buying new extremely easy and hassle free More

by Lmuty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2015 -

Smithtown Toyota responded

We appreciate you taking the time to write a review of your recent vehicle purchase. It is reassuring to know that Lou Bilous and the rest of our staff provided you with a pleasant car buying experience. Lou will be happy to hear that you are satisfied with your new vehicle. Congratulations on the purchase of your RAV4 and we look forward to seeing you at our dealership in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 29, 2015

Great Experience Used Edmonds.com price promise. Called and spoke to salesman Greg Wire. He told me they woould honor the price.He told me care was available. More

by DissapointedReturnCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wire
Aug 03, 2015 -

Smithtown Toyota responded

Thank you for taking the time to write this review of your experience. We strive to make the purchase process painless and enjoyable so that each customer can leave feeling confident with their new vehicle and I am glad that you were able to perceive that. Greg and the rest of our team will be pleased with your kind words. Congratulations on your purchase and we look forward to seeing you again in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 22, 2015

Best Car Deal I ever made ! Last August my family and I arrived for a one year stay in NY from a foreign country. After a few days of clueless searching we visited the used car d More

by Dr. Rony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Aug 03, 2015 -

Smithtown Toyota responded

We appreciate your feedback regarding your vehicle purchase. We are glad to hear that Rich made your transition to the United States a little easier and it is reassuring to know that he was there for you one year later when you were ready to return home. At Smithtown Toyota, we believe that our relationship with the customer does not end when the purchase is complete and we are happy that your experience with Rich reflected this. I will share your comments with our team and thank you again for taking the time to write this wonderful review of our dealership. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 14, 2015

New Toyota Corrola Our salesmen were Aman Singh and Louis Bilous. Both were excellent. They went above and beyond to make sure our car buying experience was enjoyable More

by cmminc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Smithtown Toyota responded

Thank you for your kind words about our Sales Team. We strive to ensure that each customer has a pleasant and hassle-free shopping experience and we love to know when we’ve succeeded. Aman and Louis will be glad to hear that you were satisfied with your purchase. Congratulations on your new Toyota Corolla and we look forward to seeing you again in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 11, 2015

We purchased 2 cars with in 3 weeks. A Camry and a Corolla. Our sales rep was Sean Dietz. He was fabulous. He went above and beyond the call of duty. He made us feel like we were the most important customers in More

by H-A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Aug 03, 2015 -

Smithtown Toyota responded

Thank you for your loyal business as well as your kind words about our dealership. We are glad to hear that Sean and Jeff led you to your two new vehicles and made you feel at ease during the entire process. We believe that the relationship with the customer does not end when the transaction is complete and we will continue to offer our assistance throughout your vehicle ownership. Congratulations on the purchase of your new Camry and Corolla! We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 11, 2015

Sales Assistance Louis Bilous was professional, courteous and very informative. Louis B. went out of his way to make my buying experience enjoyable and rewarding. Sm More

by JanetR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Smithtown Toyota responded

We appreciate your feedback and are happy to hear that we were able to meet your needs. Louis is an asset to our Sales Team and I will be sure to let him know that you were so pleased with your experience. Enjoy your new Rav4 and we look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 09, 2015

Rob Lamonica was great. Honest people and no runaround. My wife and I had been searching for a used Toyota Sienna. We had visited two other Toyota dealerships and were left frustrated with them to say the More

by Matt B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lamonica
Aug 03, 2015 -

Smithtown Toyota responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our Sales Team. We pride ourselves on being an honest and straightforward dealership and we are thrilled to hear that you left feeling confident about your purchase. We aim to turn every customer into a repeat customer and it is reassuring to know that you would be comfortable returning for your next purchase. I will be sure to share your feedback with Rob, Stacy and the rest of our team. Congratulations on the purchase of your Sienna and we look forward to seeing you again in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

July 08, 2015

No hassels, no problems! From my initial browse on the web, to driving out of the dealership with my new car, Smithtown Toyota's sales staff made my purchase as smooth and eas More

by DEALERRATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Cordova, Paul Varandas
Aug 03, 2015 -

Smithtown Toyota responded

We appreciate your kind words and are pleased to hear that your experience with Paul and Kerri was so positive. We make sure that all of our employees are knowledgeable and accommodating and they will be glad that you were able to perceive that. Enjoy your new vehicle and we look forward to seeing you again in the future. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota

...
85
...