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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

January 05, 2016

Easy and quick We have sat around other dealerships for hours, getting more and more annoyed. Here we were treated as partners in finding the best fit for us. Tim More

by barry57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jan 12, 2016 -

Smithtown Toyota responded

Barry, thank you for your wonderful 5-star review! Here at Smithtown Toyota, we do our best to ensure that each and every experience is as attentive and painless as possible. With your recent experience at the dealership with Tim, it seems like that is definitely the case. We'll be sure to pass along this review to Tim and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

January 01, 2016

Louis Bilous "What a Saleperson Should Be" Purchased many new Vehicles over the years. Louis is by far one of the best. Makes you feel comfortable and relaxed like a family member. Very pleasa More

by Tony Cannizzaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Smithtown Toyota responded

Tony, we truly appreciate your kind words about Lou. This is the kind of experience that we strive for and it's so great to hear that our team made you feel like a part of the family, that's the way it's supposed to be! We hope you had a wonderful holiday season and look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

December 24, 2015

TRD Pro Sean was quick and on point. No real BS which is what I like. I knew what I wanted and he made it happen with no aggrevation. I would highly recommend More

by Seantrdpro2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Dec 27, 2015 -

Smithtown Toyota responded

Sean, thank you very much for your glowing review! We'll be sure to let Sean know of your kind words. We truly appreciate loyal and repeat customers like you. We hope you enjoy your new car and have a happy new year! Lauren Karakasians, Customer Relations Manager

December 20, 2015

Louis was Awesome Walked in on a Thursday night just wanting to test drive the Prius because my girlfriend wanted something that is fuel efficient and could get her the More

by J3ff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diego
Dec 22, 2015 -

Smithtown Toyota responded

Jeffrey, we truly appreciate you taking time out of your day to write this great review about Louis and Diego! It's 5-star reviews like this and loyal customers like you that make our dedicated time and efforts all worth it. We hope that you and your girlfriend enjoy the new Prius and please feel free to reach out if you need anything from us down the road. Happy New Year from all of us at Smithtown Toyota! Lauren Karakasians, Customer Relations Manager

December 19, 2015

Painless Experience Sean was truthful, easy to work with and very accommodating. Got the truck I wanted at a reasonable price. Diego in finance was also a pleasure to wor More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego in financing, Sean Dietz
Dec 21, 2015 -

Smithtown Toyota responded

Thank you for sharing your experience with us! Sean and Diego are excellent assets to our team and we are excited that you received excellent service from both of them. We will make sure to share your feedback with both of them and their managers. We hope you enjoy your new truck and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

December 05, 2015

replaced car after accident It was the worst of times. Totaled my car (after a 15 year courtship) Sean Dietz of Smithtown Totota made everything easy (transferring plates etc), i More

by Navyflier
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Dec 07, 2015 -

Smithtown Toyota responded

Arnold, we truly appreciate you taking time out of your day to write this great review about Sean! It's 5-star reviews like this that make our dedicated time and efforts at Smithtown Toyota all worth it. We hope that you enjoy your new love and please don't hesitate to reach out if you need anything at all from us down the road. Here’s to more good times together! Lauren Karakasians, Customer Relations Manager

November 19, 2015

Very Pleasant Experience! Tim was very helpful and fair in my selection of my Corolla. A real gentleman! Was relieved when he went over how to use everything in the car as my More

by Doris B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Grieco, Tim Payton
Nov 24, 2015 -

Smithtown Toyota responded

Doris, thank you so much for taking the time out of your day to review your recent experience with our team! We will make sure Tim, Dennis and management sees your kind words. Let us know if we can ever be of assistance and enjoy your new Corolla! Lauren Karakasians, Customer Relations Manager

November 16, 2015

Benny and Stacy Rock!! Wow! Is the best way to describe the service you get from Smithtown Toyota. Benny and Stacy were amazing. My car went on fire on Monday while I was dr More

by Denise Beckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy in finance, Ben Zimmet
Nov 17, 2015 -

Smithtown Toyota responded

Thank you for your feedback and kind words, Denise. We are so happy that you had a great experience here at Smithtown Toyota and we will pass along your positive feedback to Benny and Stacy. Enjoy your new Corolla and we look forward to serving you again in 36 months! Lauren Karakasians, Customer Relations Manager

November 08, 2015

Honest and trustworthy My visit to Smithtown toyota was very pleasant. My salesman was very honest and didnt play games like most places. We worked out a deal quite quickly. More

by ShaShe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Smithtown Toyota responded

We are so glad to hear about your great experience here at Smithtown Toyota. Louis and the rest of the sales team strive to provide an enjoyable and stress-free shopping experience, and we will be sure to pass along your positive feedback to him. Thank you for being a loyal customer and we look forward to working with you on your next purchase! Lauren Karakasians, Customer Relations Manager

November 06, 2015

Fantastic Experience with Rich I recently purchased a 2012 Prius plug-in from Rich who made the entire process painless. Usually shopping for a car is a war that I am well versed o More

by rolm7598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Nov 09, 2015 -

Smithtown Toyota responded

Congratulations on your new Prius and thank you for your review. We pride ourselves on customer service and your feedback is extremely important to our business. We’ll be sure to let Rich know that you enjoyed working with him and of your kind words. We hope you enjoy your new car and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

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