Smithtown Toyota

Wonderful Experience I had a very positive experience at Smithtown Toyota with Lou Bilous. He was low pressure and easy to negotiate with. I ended up purchasing a 2016 Rav I had a very positive experience at Smithtown Toyota with Lou Bilous. He was low pressure and easy to negotiate with. I ended up purchasing a 2016 Rav 4 and am extremely happy with it! Lou was great from start to finish. I absolutely recommend Lou and Smithtown Toyota!! More

2nd lease from this dealership My lease on my 2013 Toyota highlander was up. Having owned and leased many Toyota's in the past I wanted something different. Not because I was unhap My lease on my 2013 Toyota highlander was up. Having owned and leased many Toyota's in the past I wanted something different. Not because I was unhappy with Toyota but looking for a change. I did visit other dealers but ultimately leased another Highlander (2016). I was surprised at the change in appearance and handling of the 2016. What sealed the deal was the customer service that Lou Bilous gave. I had leased my previous 2013 Highlander from him and was very happy with that experience. He is very knowledgeable and patient during the decision process. He really takes the time to make sure you are happy and gives a great tutorial before you drive away. I would definitely recommend Lou Bilous to my friends and family. He is an asset to your dealership. More

Omg! Eric kandler This salesman was so very professional. I'm so glad I went there after having a miserable time at sunrise Toyota. Eric has bent over backwards to help This salesman was so very professional. I'm so glad I went there after having a miserable time at sunrise Toyota. Eric has bent over backwards to help with all my concerns. He has great eye contact and I'm sure he is listening to what I am saying instead of just trying to make a sale. He took the time to help me with every issue of my purchase. I feel that I was not taken advantage of or ripped off in any way. I will always go back to this dealer and have given out his card to many of my friends. He is one of a kind and the dealership should be proud to have someone like him representing their business. Thank you very much!!! I give him 100 stars! More

Rich Milano Don't have a customer Leave knowing there is a problem work together speaking to customer relations is not the way to solve problems Take notes Don't have a customer Leave knowing there is a problem work together speaking to customer relations is not the way to solve problems Take notes More

Louis B. is THE MAN!! We bought a 2016 Prius 4. I was about to close a deal the very next day on a Honda Accord Hybrid....I figured I stop in and car match with the Prius. We bought a 2016 Prius 4. I was about to close a deal the very next day on a Honda Accord Hybrid....I figured I stop in and car match with the Prius. Louis' knowledge, preparedness, professionalism were second to none! Stacy (dealer finance office) was 100% "No-Nonsense" and straightforward! I've been buying new cars for 20 years and have never had a better experience. Also, the price was below the average on truecar.com. Top Notch!! More

We were looking for an affordable reliable car Louis Bilous was our salesman he was fantastic in helping us find our new car we could not be happier with this experience, we will return and defiant Louis Bilous was our salesman he was fantastic in helping us find our new car we could not be happier with this experience, we will return and defiantly refer Smith town toyota and Louis Bilous for a great deal and top notch service Peter Gismondi More

Excellent buying experience Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were loo Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were looking for in a car, our budget and found the perfect vehicle for us. He explained the buying process and answered all our questions without us feeling pressured, something that we felt at other dealerships we visited. Overall great experience. More

No pressure sales and finance! Let's face it everyone wants the same thing when buying a car, the most of the car for the least amount of money! Every one wants to feel like they go Let's face it everyone wants the same thing when buying a car, the most of the car for the least amount of money! Every one wants to feel like they got a great deal! Well then this is the place to get your car! I walked in after numerous conversations with Greg, who basically did all the shopping for me. I told him what i was looking for , tweeked it a little and boom, there was my car. I stopped in unannounced the night before the snow storm. You could imagine, everyone else is shopping for bread and eggs and they want to get home and I walk in! That's when i met Eric Kandler. I gave him all of the homework that Greg gave me and he showed me my car! Which incidentally was bumper to bumper in the wayyyy back of the lot, in preparation for the snow. Eric and I went through the maze of cars and Eric was apologizing for the long journey until we found my car! Eric patiently waited and never once did i feel like He wanted to just get home. I ended buying that car and worked with Mitch in finance. There couldn't be any more relaxed, professional, confident team that I had! I never felt pressured, never felt rushed, not even those shady deals that go on, when they have to talk to the manager! I left tonight with , yes the car I wanted but also that great feeling of a great deal! I will tell everyone to go there, great job, oh and I love the car! Thanks to Greg (bdc) who without him I never would've walked in, and then Eric Kandler, and Mitch in Finance! So happy! More

Excellent First Experience With Smithtown Toyota ! My Toyota salesman of 30 years, from another dealership, recently retired. Based on the reviews from this website and others we decided on Smithtown My Toyota salesman of 30 years, from another dealership, recently retired. Based on the reviews from this website and others we decided on Smithtown Toyota and Lou Bilous. We met Lou about a month ago when my wife and I went in for a test drive. My wife was interested in a 2016 Rav4 Limited and he answered any and all questions that we had. At no time was there any pressure to buy/order which for me is the BIGGEST turnoff at any dealership. We agreed to return when the 2016 model showed up at the dealership. My wife and I left with a very good feeling about Lou. We returned in the middle of this month and placed a down payment on a 2016 Rav4 Limited. Lou could not have been nicer. His easy going ways made the entire process a pleasure ! My youngest daughter was with us and she was so impressed with Lou and the 2016 Rav4 that she also placed a down payment for one. We then met Diego and like Lou he couldn't have been nicer. There were no hidden charges or extra dealer fees added on except for the document fee of $75.00. Lou was able to locate the car we wanted from another dealership and on January 27th we went to pick it up. Lou went over the car in detail, again, answering all questions about its many features. We then met Stacy to go over the final paperwork. Again, no pressure at all to add additional options. She was a pleasure to deal with ! So our first experience with Smithtown Toyota was a very positive one. This is the way car buying should be. An honest, knowledgeable and friendly staff combined with fair pricing. I look forward to returning when my daughter picks up her Rav4 next month. Thank you Lou, Diego and Stacy !!!!! Kathy & Anthony More

Great experience, excellent salesperson! Just wanted to add our support for Smithtown Toyota. Our experience was really great here. All of the staff were incredibly responsive to our phone Just wanted to add our support for Smithtown Toyota. Our experience was really great here. All of the staff were incredibly responsive to our phone calls, friendly and knowledgeable in their service, and seemed honest and straight-shooting. Thanks to Liz and Stacy for helping us get in touch with the right folks, and thanks to Mitch for a smooth documentation process. Many, many thanks go out to our salesman Louis B., though, who helped us get the car we wanted even though it wasn't available from the Smithtown lot, gave us a fair price (we did a lot of due diligence!), was honest and patient in answering all of our questions, always called us back quickly, provided us with a ton of useful information when we picked up the car, and just seems like a genuinely honest, nice, and friendly guy. :) More