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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
May 06, 2016
No pressure very helpful. Had a great experience with Rob and Meghan at Smithtown Toyota. I called a week after I made a purchase with some questions and they got back to me im Had a great experience with Rob and Meghan at Smithtown Toyota. I called a week after I made a purchase with some questions and they got back to me immediately. I was very pleased with the no pressure very at ease way they did business with me. Two thumbs up!! More
by murphy6732
May 03, 2016
quick and easy shopped cars from dealer to dealer looking for a Tacoma. decided on used to get more options.wound up with a limited loaded. under 20,000 miles. staff shopped cars from dealer to dealer looking for a Tacoma. decided on used to get more options.wound up with a limited loaded. under 20,000 miles. staff was quick and courteous. More
by Jagger45
Employees Worked With
Rich Milano
May 02, 2016
Great experience Recently purchased a new Prius through Lou Bilous at Smithtown Toyota and I couldn't be more happy with the professionalism, knowledge and courtesy of Recently purchased a new Prius through Lou Bilous at Smithtown Toyota and I couldn't be more happy with the professionalism, knowledge and courtesy of Lou and all the other people involved in making my purchase possible. Lou went out of his way to make sure that everything was taken care of and on time. This is the second car for my wife and I from Smithtown Toyota and I will not hesitate to go back to them for the next one. More
by John S.
May 01, 2016
Simple and painless Bought a new car from this dealership a few weeks ago, every step of the process was pressure free and very easy to go through. My salesman was Louis Bought a new car from this dealership a few weeks ago, every step of the process was pressure free and very easy to go through. My salesman was Louis who was knowledgable on the product and extremely customer friendly. Will recommend this place to anyone in the market for a new vehicle. More
by frankdestef
Employees Worked With
April 29, 2016
Old lease expired and got into new lease Great experience. This is my third car in 9 years and have always had a great experience. I would highly recommend Smithtown Toyota for anyone looki Great experience. This is my third car in 9 years and have always had a great experience. I would highly recommend Smithtown Toyota for anyone looking for a new car. More
by Adam
Employees Worked With
Dennis Grieco
April 28, 2016
Easy exchange, upbeat, no stress I'm a repeat customer at Smithtown Toyota. I had a Scion for 10 years, and recently purchased another. Lou Bilous helped me and my husband in choosing I'm a repeat customer at Smithtown Toyota. I had a Scion for 10 years, and recently purchased another. Lou Bilous helped me and my husband in choosing the car. One of the reasons I liked buying the first Scion was that I could avoid a high-pressured sales pitch, because it was a all-inclusive package price. Lou guided us through picking out the car without pressuring us, and helped setting up the necessary details of the purchase very efficiently. He was very upbeat, and a pleasure to deal with. He made the car buying experience pain free. My husband and I were both impressed with him, and with Smithtown Toyota. More
by daisy2
Employees Worked With
April 20, 2016
Rude express service Tiffany...I would NEVER buy here becaus Express service rep and manager ...Dave and Tiffany who.is rude and misinformation.... I would NEVER purchase here because of this... Who wants to dea Express service rep and manager ...Dave and Tiffany who.is rude and misinformation.... I would NEVER purchase here because of this... Who wants to deal with Tiffany everytime to have to service your car. I spoke to Dave mgr.. Not much accomplished other than he and Tiffany coming out of back room laughing. Why buy here to deal with Tiffany More
by Joanna Mancini
Employees Worked With
Dave service mgr and Tiffany Express
April 19, 2016
New Lease I went back to Smithton Toyota to lease my 2016 Sienna. I had previously purchased a used car from them a few years ago. And had a great experience bo I went back to Smithton Toyota to lease my 2016 Sienna. I had previously purchased a used car from them a few years ago. And had a great experience both times. My salesman Louis Bilous was a pleasure to deal with. He took the time with my wife and I and got us the right price and a minivan we Love. Other dealers left us feeling like we were being ripped off. Not so with the folks at Smithown Toyota. Thanks Louis and Jeff B. in Finance. Will go back to them for my next Toyota. More
by T. Johnson
Employees Worked With
April 18, 2016
Bought my third new vehicle from Lou because of the outstanding professionalism of the entire dealership. The overall dealership experience is head and shoulders above any other dealersh because of the outstanding professionalism of the entire dealership. The overall dealership experience is head and shoulders above any other dealership I have dealt with. Lou makes sure everything is done right and with the customer in mind. More
by aposjo
Employees Worked With
April 13, 2016
Great Dealership ! Went back to Smithtown Toyota today for my second lease of a Prius. We were helped by Lou Bilous again and all went as smooth as can be just like last Went back to Smithtown Toyota today for my second lease of a Prius. We were helped by Lou Bilous again and all went as smooth as can be just like last time. I was in/out in no time and left with the new car later that afternoon. Would recommend to anyone looking for a Toyota! Paul Allocca More
by Paul
Employees Worked With
