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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

June 13, 2016

Smooth process Second Toyota I've purchased, and I wouldn't go anywhere else! Lou Bilous was the salesman for both of my purchases. He is so helpful throughout the More

by nicegirl05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2016 -

Smithtown Toyota responded

We sincerely appreciate you taking the time to leave such a glowing review about Lou! We know he'll be happy to hear of your positive feedback. We also appreciate loyal customers like you and hope that you'll always come back to Smithtown Toyota for all of your Toyota needs. Thank you and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

June 12, 2016

Meghan was Great! For a young girl Meghan was extremely knowledgeable of the product a 2016 Rav 4 Hybrid-never felt any pressure to buy and she made the experience a po More

by pToyota123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 14, 2016 -

Smithtown Toyota responded

Thank you so much for your feedback and consideration for future purchases! Meghan truly is one of a kind and we're so lucky to have her as a part of our Smithtown Toyota family. We'll let her know you had a great experience with her as we know she'll be pleased. I hope you'll let us know if you need anything from us in the meantime and we look forward to doing business with you soon! Lauren Karakasians, Customer Relations Manager

June 11, 2016

Great Experience! Just picked up my new 4Runner from Ben at Smithtown Toyota, and I couldn't be more pleased. Ben spent almost an hour explaining all of my vehicles fe More

by rolando santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Jeff, Ben Zimmet
Jun 14, 2016 -

Smithtown Toyota responded

Rolando, thank you for leaving such a great review! Here at Smithtown Toyota, we genuinely love our cars and showing them off to others and we're so glad Ben was every bit as thorough in teaching you all about your brand new 4Runner! We know you're going to love it. Please know we'll pass along your awesome feedback to Ben and team and that we're here for you if you need anything in the future. Thanks again! Lauren Karakasians, Customer Relations Manager

June 09, 2016

Thank you For a great experience Thanks to Louis Bilous, we are the very proud owners of a 2016 Avalon. Thank you Louis for making our purchasing experience one that we will not hesit More

by lindar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2016 -

Smithtown Toyota responded

Thank you very much for your stellar review! It's customers like you that make all of the hard work well worth it. We'll be sure Lou also hears of your kind words and positive feedback. We truly appreciate you spreading the word about Smithtown Toyota! We look forward to working with you again soon but in the meantime, enjoy your brand new Avalon! Lauren Karakasians, Customer Relations Manager

Jun 14, 2016 -

Smithtown Toyota responded

Thank you very much for your stellar review! It's customers like you that make all of the hard work well worth it. We'll be sure Lou also hears of your kind words and positive feedback. We truly appreciate you spreading the word about Smithtown Toyota! We look forward to working with you again soon but in the meantime, enjoy your brand new Avalon! Lauren Karakasians, Customer Relations Manager

June 08, 2016

Excellent experience Meghan Dwyer made it a pleasant experience from helping to select vehicle right for me and answering all questions I posed. She called back and verifi More

by jrsunara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 09, 2016 -

Smithtown Toyota responded

Thank you so much for this glowing review! Meghan is an undeniable asset to the Smithtown Toyota team and she will be very pleased to hear your positive feedback. From all of us here at Smithtown Toyota, we hope you enjoy your new Corolla and please let know if you need absolutely anything! Lauren Karakasians, Customer Relations Manager

June 06, 2016

2016 Toyota Prius Meghan Dwyer was excellent. Very knowledgeable. Never felt any pressure to buy a car. Would definitely use Smithtown Toyota and particularly Meghan More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 08, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Jack! It's customers like you that make it all worth it on our end. Meghan is one of our core family members here at Smithtown Toyota and we'll be sure to pass along these kind words in her direction. Please let us know if you need anything at all moving forward—that's what we're here for! Lauren Karakasians, Customer Relations Manager

June 03, 2016

Great Experience Hats off to Greg Wire and Staci Meehan for making my purchase of a new Camry a great experience. Greg was very knowledgable about the product and led More

by Bill P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Meehan, Greg Wire
Jun 06, 2016 -

Smithtown Toyota responded

Thank you for the feedback, Bill! I'll be sure to pass along your praise to the team as I know they'd love to hear you left a happy customer. Thank you for choosing us and please let us know if we can help in the future! Lauren Karakasians, Customer Relations Manager

June 03, 2016

2016 Highlander Meghan Dwyer was an absolute pleasure to work with. We didn't anticipate walking out with a new car but we did. She was incredibly professional, did More

by smillington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jun 06, 2016 -

Smithtown Toyota responded

We're so glad to hear about your recent experience with us at Smithtown Toyota! Our goal is to provide a stress-free car buying experience and we're so happy to hear that Meghan provided you guys with that! Meghan is truly a gem and we'll be sure to pass along your kind words and positive feedback. Thank you for choosing us and enjoy your new car! Lauren Karakasians, Customer Relations Manager

June 02, 2016

Wonderful treatment I leased another RAV 4 from Paul Varandas . Excellent service and speedy pickup of a new car. The dealership had a barbeque on Memorial Day which made More

by rnanpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Varandas
Jun 06, 2016 -

Smithtown Toyota responded

Thanks so much for recognizing us and leaving such an awesome review! We really do strive to make everyone's experience here with us a positive one and on Memorial Day, a barbeque was the least we could do! We look forward to working with you again soon! Lauren Karakasians, Customer Relations Manager

June 01, 2016

Above and Beyond the Call of Duty Sal Ingraselino, Stacy Meehan and Liz Skiba are WORTH THEIR WEIGHT IN GOLD! We live on the Eastern Shore of Maryland and when our son, a Special Forc More

by jane&john73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Meehan, Liz Skiba, Sal Ingraselino
Jun 06, 2016 -

Smithtown Toyota responded

Wow, THANK YOU for this incredibly kind and thoughtful review. However, we are the ones who need to be thanking your son for his bravery and selflessness! Everyone on our team was beyond thrilled to help one of our soldiers in any way we could and it was truly our pleasure. I will make sure to pass along your amazing feedback to Sal, Stacy and Liz and make sure they hear what a great experience you had with each of them. Thank you for choosing us and please pass along our gratitude and well wishes to your son! Lauren Karakasians, Customer Relations Manager

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