Smith Motor Sales of Haverhill Inc - Service Center

Broken thermostat I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent I was helped by Craig and I can’t thank him enough. He was courteous and took the time to fully understand my issue. It was quickly diagnosed and sent off for repair. It was completed the same day and the car is running great now. Great service and glad I came into Smith for my service. More

routine service B1 craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surpri craig was very professional yet friendly ; he explained what needed to be checked; i had no particular problem; just routine service which was surprisingly quick More

clear, efficient My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was My service manager, was very clear and helpful. Really helped me figure out best plan for maintaining my vehicle. Got quick clear answers and all was done as explained. More

scheduled maintenance Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait Quality of work is fine but definitely overpriced. Will not return for oil changes, etc. - only for required warranty maintenance. Nice area to wait for service and the staff is very friendly. More

Outstanding service Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. Don’t know why I didn’t get $75 discount on tires I bought? Otherwise everything was outstanding.Everyone went above and beyond to help me. More

5 star service Nicest people fantastic service!! Easy to make appointments. Car looks new after service. Friendly, informative dealership with everyone wanting to Nicest people fantastic service!! Easy to make appointments. Car looks new after service. Friendly, informative dealership with everyone wanting to help.Would highly recommend to everyone. More

AWESOME The entire staff at Smith Motors was very easy to work with. Very Professional! Service was above and beyond, Car came back spotless. Was very plea The entire staff at Smith Motors was very easy to work with. Very Professional! Service was above and beyond, Car came back spotless. Was very pleased! More

Schedule A 10,000 Mile Service This was our first service experience at Smith since purchasing the car. I was hoping for a pleasant, no pressure experience. Smith delivered complete This was our first service experience at Smith since purchasing the car. I was hoping for a pleasant, no pressure experience. Smith delivered completely with a satisfying first impression. More

Satisfied Customer Very professional as usual. Arrived with engine light on. Diagnosed as an air pump in 10 minutes. Repaired in 45. Performing well. A satisfied custo Very professional as usual. Arrived with engine light on. Diagnosed as an air pump in 10 minutes. Repaired in 45. Performing well. A satisfied customer for more than 10 years. More

Stepped Up for Me Under Duress Smith Motors staff to the rescue! My vintage Mercedes died on the highway twice that afternoon. It finally restarted and I made it to Haverhill. Smith Motors staff to the rescue! My vintage Mercedes died on the highway twice that afternoon. It finally restarted and I made it to Haverhill. Nick in Service and Steve in the Parts Department made sure both my vehicle & personal needs were taken care of in every way. Parts arrived from Germany earlier than expected and the compound/intermittent issues were solved by Karl working on my car. He also returned the old parts to me, taking time to point out the failures of a circuit board internal to one of the components. All in all, I feel extremely well taken care of, my 28 year old car is now reliable again, and the pricing was very fair. What’s not to like here? Thank you Smith Crew! MBL More