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Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,841 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,841 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
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November 20, 2024
Smith Motors provides excellent customer service for both sales and service.The staff is professional and friendly. they have gone out of their way to make appointments convenient for my schedule. sales and service.The staff is professional and friendly. they have gone out of their way to make appointments convenient for my schedule. More
by PAMELAMASON6
Verified Customer
November 20, 2024
Always professional, courteous, plesant and on schedule. They do what you ask in a thorough and efficient manner. They do what you ask in a thorough and efficient manner. More
by ALCOSTA
Employees Worked With
November 20, 2024
Smith Motors Service department took my car in promptly at my scheduled time, explained the service required and made appropriate service recommendations for the future. The service was done while I waited at my scheduled time, explained the service required and made appropriate service recommendations for the future. The service was done while I waited and returned my car after a wash and vacuum. Great job. More
by Cnorden1
Employees Worked With
Monday morning service rep
November 19, 2024
Great service friendly staff. Supervisor William Crow was knowledgeable and great to work with. I would recommend Smith Motors Supervisor William Crow was knowledgeable and great to work with. I would recommend Smith Motors More
by MIKETHIGGINS
November 19, 2024
Always very helpful and supportive. I love the whole service team. Always direct and honest I love the whole service team. Always direct and honest More
by LC15MARIE
November 18, 2024
Very good communication with customers, especially when an order is placed, they are very responsible and everything is fine. an order is placed, they are very responsible and everything is fine. More
by rawil97
November 18, 2024
Would not go back. Service department management was not professional. My car had additional issues after every service that required me to take it back and pay more. N Service department management was not professional. My car had additional issues after every service that required me to take it back and pay more. Not coincidental in my opinion. Started taking it to another Mercedes dealership and never had those problems. More
by JLA21480
Employees Worked With
Unsure who I worked with. My experience was a few years ago.
November 17, 2024
Awesome job on w140 1997 Mercedes Benz thank you so much !!! 10 out of 10 would recommend!!! !!! 10 out of 10 would recommend!!! More
by ARMIN_BUSHI
Employees Worked With
November 15, 2024
Service dept has gone downhill. Not sure if it’s new management but I haven’t been happy the past several times I have brought my cars in. They don’t even make sure the car is compl Not sure if it’s new management but I haven’t been happy the past several times I have brought my cars in. They don’t even make sure the car is completely ready to drive off the lot before you pick it up. It is really upsetting because I was very loyal to this dealership and always highly recommended it to others. More
by DEV102078
