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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,245 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,245 reviews

October 30, 2024

Smith motor sales is the only dealership I will deal with for my Mercedes. Five stars every time my vehicle goes in for maintenance intervals. More

by Merman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2024

I m so grateful for the assistance I received. I had a tire blow out on the highway and they replaced it despite it being late on a Friday. So professional and helpful. I can’t say enough good t More

by Fitzer9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

October 27, 2024

I had my car checked for B service recently. Within a week of the service I got “overheat” signal. I visited two car centers and they said it’s due to a water pump malfunction and must be replac More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jacob, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 27, 2024

Excellent service resonable and professional. Fixed main issue and did their best to fix an intermittent... More

by rfenn_susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Susan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2024

So far I have gotten my vehicle serviced here twice and they are very professional. More

by SRIVERA0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Counter
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Oct 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

October 26, 2024

The service was fast and convenient - completed even ahead of their estimates (which was great as I was waiting). More

by DSWALTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill crow
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Oct 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2024

I am very satisfied with service what they did on my car . They did fix very fast and price was good Also they are very friendly Thx all of them , service and consultant person More

by SENADTRUCKING65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt service consultant
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Oct 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2024

I had a wonderful experience at Smith’s. From sales to finance and ownership, this is a first class dealership that I would highly recommend to anyone. More

by BARKERLUKE25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Luke, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

October 25, 2024

Nick was great. Car was perfect. Thank you for taking care of my vehicle so well. More

by cetechguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 25, 2024

great staff ! truly understand situations with every issue. thanks for your staff understanding at all time More

by merdel06@yahoo com
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brockton
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Oct 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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