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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,245 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,245 reviews

November 23, 2024

Every person with whom I interacted was efficient, polite and (most importantly to me) aware of my time constraints. I wad grateful for all of the above! More

by Ditherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2024

I brought my car in for an open recall. I was able to get an appointment quickly. Once I arrived, my car was fixed in a short period of time. The staff were very polite & accommodating. More

by Pinionbrg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2024

Fantastic Experience at Smith Motors of Haverhill! I recently purchased a Mercedes-Benz C300 from Smith Motors of Haverhill, and I couldn’t be happier with the experience! Gina, Brock, and Mr. Dura More

by DICKENNASAINTFLEUR76
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Durante
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November 21, 2024

Ellen Smith and her team/staff are wonderful! Top notch customer service. All True professionals. More

by TMRIVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor (not sure of his last name)
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Nov 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2024

Great like always Great experience always honest and up front just like I like to do business More

by AOVALLES978
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 21, 2024

Great service, knowledgeable staff and very courteous. . A nice experience in buying a vehichle and would highly recommend them. More

by GILBERT.OUELLETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Wombolt
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Nov 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review, Gilbert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 20, 2024

Smith Motors provides excellent customer service for both sales and service.The staff is professional and friendly. they have gone out of their way to make appointments convenient for my schedule. More

by PAMELAMASON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the five-star rating for our service department. We truly appreciate your business, Pamela. Thank you for choosing Smith Motors of Haverhill Inc.

November 20, 2024

Always professional, courteous, plesant and on schedule. They do what you ask in a thorough and efficient manner. More

by ALCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 20, 2024

Smith Motors Service department took my car in promptly at my scheduled time, explained the service required and made appropriate service recommendations for the future. The service was done while I waited More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monday morning service rep
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Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2024

Awesome service and knowledgeable service advisors there to always answer your questions and concerns. Thanks More

by KANORDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bergeron and Matt Johnson
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Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Steve and Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

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