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Smith Imports
Memphis, TN
285 Reviews
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Showing 285 reviews
February 05, 2020
This was by far one of the best auto buying experiences I have ever had. We found the vehicle we were interested in online. We called Smith Imports and were connected with Johnny. He was very helpful without have ever had. We found the vehicle we were interested in online. We called Smith Imports and were connected with Johnny. He was very helpful without being pushy and very patient with all the questions we had about the vehicle. The purchase was a gift and he made sure we had the big bow for the "reveal" and helped with surprising my daughter. Thanks for making this a very special.purchase. More
by BFoster
Employees Worked With
Trace Mcgonogil, Johnny “Jay” Smith
February 03, 2020
Excellent customer service and a fast seamless process. Johnny was Upfront and professional. A very smooth vehicle purchase experience. Thanks very much and God Bless. Johnny was Upfront and professional. A very smooth vehicle purchase experience. Thanks very much and God Bless. More
by gshockqpp
Employees Worked With
Trace Mcgonogil, Johnny “Jay” Smith
February 03, 2020
The staff was nice and professional. She fixed us a cup of coffee. Paula was patient and showed great customer service to us. I will be returning to Smith Imports. of coffee. Paula was patient and showed great customer service to us. I will be returning to Smith Imports. More
by ltmorris235
Employees Worked With
Paula Keltner
January 23, 2020
Great experience while swapping a GLS 450 for a S550 I had a very good experience with Smith Imports without ever visiting the store. I originally talked with John Adams and most of my dealings were wit I had a very good experience with Smith Imports without ever visiting the store. I originally talked with John Adams and most of my dealings were with Kayla Bunch. We agreed on a price to swap vehicles and they trailered their S550 to Little Rock. The driver waited while I had an independent mechanic inspect the car I was buying. When I got approval from my mechanic they loaded my GLS 450 on their trailer and returned to Memphis. I received a Bill of Sale, Odometer Statement, etc at the time of the swap. The original title and originals of the final documents were received via FedEx in less than 3 weeks. They are very professional and thorough. The car was exactly as described. More
by oblrsr
Employees Worked With
John Adams, Kayla Bunch
January 20, 2020
My husband and I are extremely satisfied with Ms Pula Keltner professionalism and service we received from her during our visits at Smith Import of Memphis, TN. Keltner professionalism and service we received from her during our visits at Smith Import of Memphis, TN. More
by gmcclurepitts
Employees Worked With
Paula Keltner
January 13, 2020
Kayla was a pure joy to do business with. She answered all of my questions and took care of all of my concerns. No pressure to buy. Fantastic experience. Would highly recommend! all of my questions and took care of all of my concerns. No pressure to buy. Fantastic experience. Would highly recommend! More
by danielyohey
Employees Worked With
Kayla Bunch, Trace Mcgonogil
January 12, 2020
Smith Imports was and is the ONLY dealership I trust. Everything about Smith Imports is top-notch without the phony act you get at your standard dealerships. Noah (sales) answered my questions without b Everything about Smith Imports is top-notch without the phony act you get at your standard dealerships. Noah (sales) answered my questions without being too pushy or trying to sell me something I didn't want, need, nor could afford. It was pressure free, and what a DIFFERENCE especially for a female walking into a dealership! John (Manager) worked with me on the numbers/ trades to the point that I am still shaking my head in disbelief that I purchased such a beautiful vehicle that was in my budget! If your looking for a solid, classy vehicle to purchase from a salesperson who sells with integrity, Smith Imports is the place. More
by bheros
Employees Worked With
Noah Navarro
January 10, 2020
Noah was nothing but helpful from the time we stepped on the lot until the day I picked up my car nothing but good things to say about them all the lot until the day I picked up my car nothing but good things to say about them all More
by Antaviuslong1
Employees Worked With
John Adams, Kayla Bunch, Noah Navarro, Trace Mcgonogil
January 09, 2020
Very pleased with my experience at Smith Imports. Johnny was very knowledgeable about the cars I wanted to look at and test drive. The purchase process went smoothly and quickly. That meant a lot. Johnny al was very knowledgeable about the cars I wanted to look at and test drive. The purchase process went smoothly and quickly. That meant a lot. Johnny also took the time to help me familiarize myself with the car before leaving. More
by Thielarosa
Employees Worked With
Trace Mcgonogil, Johnny “Jay” Smith
January 09, 2020
Smith Imports makes finding a car, easy. They’ve got a knowledgeable staff, and first rate service team. There’s no games, they want to help you find the right car for you. I’ve bought cars from them befo knowledgeable staff, and first rate service team. There’s no games, they want to help you find the right car for you. I’ve bought cars from them before, and won’t hesitate to buy another from them down the road. More
by MS
Employees Worked With
Trace Mcgonogil, Johnny “Jay” Smith
